BT Broadband Checker

Anyone know what the BT Broadband checker does when checking a line for BB
availability?

Loop test?, line loss?, line length? etc

"Sutre" <(E-Mail Removed)> wrote in
news:3fc618c7$(E-Mail Removed):

> Anyone know what the BT Broadband checker does when checking a line
> for BB availability?
>
> Loop test?, line loss?, line length? etc

It just checks a database.

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Phil Chung wrote:

> "Sutre" <(E-Mail Removed)> wrote in
> news:3fc618c7$(E-Mail Removed):
>
>
>>Anyone know what the BT Broadband checker does when checking a line
>>for BB availability?
>>
>>Loop test?, line loss?, line length? etc
>
>
> It just checks a database.
>
So why does my line which has 512 broadband now come up as to far from
the exchange when I use the line checker? Does this mean that I would
have trouble if I changed broadband supplier in the future?



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Barry wrote:
> Phil Chung wrote:
>
>> "Sutre" <(E-Mail Removed)> wrote in
>> news:3fc618c7$(E-Mail Removed):
>>
>>
>>> Anyone know what the BT Broadband checker does when checking a
>>> line for BB availability?
>>>
>>> Loop test?, line loss?, line length? etc
>>
>>
>> It just checks a database.
>>
> So why does my line which has 512 broadband now come up as to far
> from the exchange when I use the line checker? Does this mean that
> I would have trouble if I changed broadband supplier in the future?

It's because either the database is incorrect (has been known to
happen) or that your line is actually out of specification, which here
again has been known to happen with self installs.

Kráftéé wrote:
> Barry wrote:
>
>>Phil Chung wrote:
>>
>>
>>>"Sutre" <(E-Mail Removed)> wrote in
>>>news:3fc618c7$(E-Mail Removed):
>>>
>>>
>>>
>>>>Anyone know what the BT Broadband checker does when checking a
>>>>line for BB availability?
>>>>
>>>>Loop test?, line loss?, line length? etc
>>>
>>>
>>>It just checks a database.
>>>
>>
>>So why does my line which has 512 broadband now come up as to far
>>from the exchange when I use the line checker? Does this mean that
>>I would have trouble if I changed broadband supplier in the future?
>
>
> It's because either the database is incorrect (has been known to
> happen) or that your line is actually out of specification, which here
> again has been known to happen with self installs.
>
>
My line seems good though and my router shows a downstream SNR of about
38 to 40 dB. before I had ADSL the checker said I was probably good for
up to 2Mb service. I really do not understand how I can suddenly be out
of range altogether.

Has anyone else come up against this one? I have no intention to change
broadband suppliers currently, but I may in the future, what do you
think the outcome would be?



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> My line seems good though and my router shows a downstream SNR of about
> 38 to 40 dB. before I had ADSL the checker said I was probably good for
> up to 2Mb service. I really do not understand how I can suddenly be out
> of range altogether.
>
> Has anyone else come up against this one? I have no intention to change
> broadband suppliers currently, but I may in the future, what do you
> think the outcome would be?
>
Should also have added that my downstream attenuation (according to the
router) is 25.3dB

PS the postcode checker still says that I am good to go for up to 2Mb/s !!



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In article <3fc6343d$(E-Mail Removed)>, Barry
<(E-Mail Removed)> wrote:

[BT DSL line qualifier]

>So why does my line which has 512 broadband now come up as to far from
>the exchange when I use the line checker?

Because it's useless. It relies on voice-line test measurements, which
can easily screw up. I have the same problem: line characteristics are
unchanged from when I had 1M DSL service nine months ago, now 'too far'.

BT's approach to testing is still mostly "suck it and see" because they
won't have automatic line qualification from the exchange end until the
Acterna/Fujitsu contract they signed in August is fulfilled. At present
limited insertion loss testing can be carried out, but borderline cases
still have to be resolved by Network Build with a visit to the premises,
and for tests like APTS the line must be activated first, which makes
the process of testing redundant: if the line works when you activate
it, and you don't have to cover it with an SLA, the logical option is to
take the money while things work and cease the line when they don't.

>Does this mean that I would have trouble if I changed broadband
>supplier in the future?

If you opt for cease and provide and submit a manual order, hopefully
someone would actually test the line properly. Migrate, and your line
doesn't need to be re-tested.

--
James MacDonald

Barry <(E-Mail Removed)> wrote in news:3fc6343d$1_5
@corp.newsgroups.com:

> So why does my line which has 512 broadband now come up as to far from
> the exchange when I use the line checker? Does this mean that I would
> have trouble if I changed broadband supplier in the future?

The database is wrong. It used to say that I've got an incompatible
product on my line. Guess what that product was? ADSL!


--
My photos: http://homepages.zen.co.uk/~philip.chung
To send me an e-mail, remove TEETH