BT Broadband Basic Questions

I'm considering getting BT broadband basic at £19.99 per month but
have a few questions which I can't seem to find the answers to on BT's
website

1. At the moment I connect via dial up to Freeserve and only pay my
call costs to BT. Will I have to start paying Freeserve for access or
can I just use my same Freeserve log in?

2. I may move house in the next 6 months. What happens to the contract
as I realise you have to sign up for 12 months. Can I just pay the
connection charge again and carry on the contract at the new place?
What if the new place can't get broadband?

3. Is it easy to set up myself with just a normal phone socket in the
wall?

TIA

On 19 Apr 2004 08:31:29 -0700, (E-Mail Removed)
(Stevie1308808305) wrote:

>2. I may move house in the next 6 months. What happens to the contract
>as I realise you have to sign up for 12 months. Can I just pay the
>connection charge again and carry on the contract at the new place?
>What if the new place can't get broadband?

Go with an ISP with a one-month notice period.

--
Hiram Hackenbacker

1. If you subscribe to BT Broadband, they become your ISP from then on. You
could keep your Freeserve dialup at the same time if you liked, but there
isn't much point once your on broadband.
If you want to stay with Freeserve as your ISP, you could get Freeserve
Broadband, see their site for details.

Also: be aware of the differences between BT Broadband Basic (19.99), BT
Broadband (27.99) and BT Yahoo (29.99).
This site: http://www.bt.com/broadband/bb_info.jsp describes all.

2. I'm sorry, I'm not entirely sure on the contract thing. Certainly once
you move out, the broadband will "dissapear" from your old address, and you
will have to re-subscribe from scratch at your new address. There is no way
to transfer broadband between two addresses. With regard to the minimum
contract thing, I don't know.

3. Broadband is as easy as pie to set up. You'll get a microfilter and an
ADSL modem, with very easy to follow instructions for plugging it in. As
long as you do exactly as the instructions say, it'll go smoothly.
The most common problem is that people don't put the microfilter in the
right place or don't plug it in at all and either the telephone or the
broadband won't work. As long as you follow their instructions it should be
fine.
Engineer call outs are rarely required unless there is a technical problem.


--
-Lawrence Stromski.
http://www.wc3.co.uk
http://www.helpforce.com
"Stevie1308808305" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> I'm considering getting BT broadband basic at £19.99 per month but
> have a few questions which I can't seem to find the answers to on BT's
> website
>
> 1. At the moment I connect via dial up to Freeserve and only pay my
> call costs to BT. Will I have to start paying Freeserve for access or
> can I just use my same Freeserve log in?
>
> 2. I may move house in the next 6 months. What happens to the contract
> as I realise you have to sign up for 12 months. Can I just pay the
> connection charge again and carry on the contract at the new place?
> What if the new place can't get broadband?
>
> 3. Is it easy to set up myself with just a normal phone socket in the
> wall?
>
> TIA

I was with Freeserve anytime, last week I contacted them asking if they had
any special offers for Broadband, they offered me a £19.99 deal, this is the
price you pay each month and not an introductory price. I asked Freeserve if
it was a 'capped' or somehow reduced service, they said it wasn't. I don't
know if this offer is for everyone or people who are currently with
Freeserve, it's maybe worth enquiring though - but maybe there is a catch, I
didn't see one though.

I have subscribed to the service but I am still waiting for my ADSL to be
switched on.

BTW, The Freeserve site doesn't (or at least didn't) mention this deal, they
told me over the phone it was £27.99 per month, its only when I asked nicely
they advised me of this deal, it also includes 2 filters + modem,

Best of luck

"Lawrence Stromski" <(E-Mail Removed)> wrote in message
news:c60s2r$eoj$(E-Mail Removed)...
> 1. If you subscribe to BT Broadband, they become your ISP from then on.
You
> could keep your Freeserve dialup at the same time if you liked, but there
> isn't much point once your on broadband.
> If you want to stay with Freeserve as your ISP, you could get Freeserve
> Broadband, see their site for details.
>
> Also: be aware of the differences between BT Broadband Basic (19.99), BT
> Broadband (27.99) and BT Yahoo (29.99).
> This site: http://www.bt.com/broadband/bb_info.jsp describes all.
>
> 2. I'm sorry, I'm not entirely sure on the contract thing. Certainly once
> you move out, the broadband will "dissapear" from your old address, and
you
> will have to re-subscribe from scratch at your new address. There is no
way
> to transfer broadband between two addresses. With regard to the minimum
> contract thing, I don't know.
>
> 3. Broadband is as easy as pie to set up. You'll get a microfilter and an
> ADSL modem, with very easy to follow instructions for plugging it in. As
> long as you do exactly as the instructions say, it'll go smoothly.
> The most common problem is that people don't put the microfilter in the
> right place or don't plug it in at all and either the telephone or the
> broadband won't work. As long as you follow their instructions it should
be
> fine.
> Engineer call outs are rarely required unless there is a technical
problem.
>
>
> --
> -Lawrence Stromski.
> http://www.wc3.co.uk
> http://www.helpforce.com
> "Stevie1308808305" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) om...
> > I'm considering getting BT broadband basic at £19.99 per month but
> > have a few questions which I can't seem to find the answers to on BT's
> > website
> >
> > 1. At the moment I connect via dial up to Freeserve and only pay my
> > call costs to BT. Will I have to start paying Freeserve for access or
> > can I just use my same Freeserve log in?
> >
> > 2. I may move house in the next 6 months. What happens to the contract
> > as I realise you have to sign up for 12 months. Can I just pay the
> > connection charge again and carry on the contract at the new place?
> > What if the new place can't get broadband?
> >
> > 3. Is it easy to set up myself with just a normal phone socket in the
> > wall?
> >
> > TIA
>
>

Hi,
you will still be able to access your e-mail that your Freeserve account
receives through Outlook Express. You can also still use all the
Freeserve website facilities and use webmail from their site with your
usual login details.

This will not cost as you aren't using them as your ISP any more.

Be very careful with the BT broadband basic as it has a limit on how
much you can download or upload in total. Even surfing is counted. If
you go over the limit you will have to pay a penalty which will easily
bring it up to the price of an un-capped service.

CJ

"Stevie1308808305" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> I'm considering getting BT broadband basic at £19.99 per month but
> have a few questions which I can't seem to find the answers to on BT's
> website
>
> 1. At the moment I connect via dial up to Freeserve and only pay my
> call costs to BT. Will I have to start paying Freeserve for access or
> can I just use my same Freeserve log in?
>
> 2. I may move house in the next 6 months. What happens to the contract
> as I realise you have to sign up for 12 months. Can I just pay the
> connection charge again and carry on the contract at the new place?
> What if the new place can't get broadband?
>
> 3. Is it easy to set up myself with just a normal phone socket in the
> wall?
>
> TIA