BT BB: should i buy a better microfilter?

I`ve had BT broadband for a few months now, and it seems when people call me
on the landline they are harder to hear than before BB. They can apparently
hear me fine.
Interestingly I find the same applies for a friend of mine with the same
setup.

We`re talking 1 phone and 1 pc - it couldnt be simpler.

I`ve read about buying a better microfilter and am looking at the Fujitsu
FDX100-UK microfilter from dabs.com.

Has anyone had any success with changing their microfilter????

Heres the site that gave me the idea;
http://www.ftel.co.uk/uk/products/co...rofilters.html

I believe that this is normal. You can ask BT to increase the gain on your
line to counteract it - they also do this on normal lines for the
hard-of-hearing.

Chris

"levista" <cyke@NOSPAM_classicgaming.com> wrote in message
news:bq2ubk$2ae$(E-Mail Removed)...
> I`ve had BT broadband for a few months now, and it seems when people call
me
> on the landline they are harder to hear than before BB. They can
apparently
> hear me fine.
> Interestingly I find the same applies for a friend of mine with the same
> setup.
>
> We`re talking 1 phone and 1 pc - it couldnt be simpler.
>
> I`ve read about buying a better microfilter and am looking at the Fujitsu
> FDX100-UK microfilter from dabs.com.
>
> Has anyone had any success with changing their microfilter????
>
> Heres the site that gave me the idea;
> http://www.ftel.co.uk/uk/products/co...rofilters.html
>
>

thanks Chris, do i just phone the operator and ask them to increase the
"gain"? simple as that? do they always do it when asked?

thanks,
Gary


"Chris Watts" <(E-Mail Removed)> wrote in message
news:rj7xb.13407$(E-Mail Removed)...
> I believe that this is normal. You can ask BT to increase the gain on
your
> line to counteract it - they also do this on normal lines for the
> hard-of-hearing.
>
> Chris
>
> "levista" <cyke@NOSPAM_classicgaming.com> wrote in message
> news:bq2ubk$2ae$(E-Mail Removed)...
> > I`ve had BT broadband for a few months now, and it seems when people
call
> me
> > on the landline they are harder to hear than before BB. They can
> apparently
> > hear me fine.
> > Interestingly I find the same applies for a friend of mine with the same
> > setup.
> >
> > We`re talking 1 phone and 1 pc - it couldnt be simpler.
> >
> > I`ve read about buying a better microfilter and am looking at the
Fujitsu
> > FDX100-UK microfilter from dabs.com.
> >
> > Has anyone had any success with changing their microfilter????
> >
> > Heres the site that gave me the idea;
> > http://www.ftel.co.uk/uk/products/co...rofilters.html
> >
> >
>
>

"levista" <cyke@NOSPAM_classicgaming.com> wrote in message
news:bq309n$ltc$(E-Mail Removed)...
> thanks Chris, do i just phone the operator and ask them to increase the
> "gain"? simple as that? do they always do it when asked?
>
> thanks,
> Gary
>
>
They will check the line first, to see if they can, but yes, its as simple
as phoning 150 and asking them in customer services!, as for expensive
microfilters, not sure personally, am also on BTBB and I bought two cheap
ones from maplins and have had no trouble with them at all

thanks i`ll give it a go


"Rob" <(E-Mail Removed)> wrote in message
news:bq30l4$1tti7r$(E-Mail Removed)...
>
> "levista" <cyke@NOSPAM_classicgaming.com> wrote in message
> news:bq309n$ltc$(E-Mail Removed)...
> > thanks Chris, do i just phone the operator and ask them to increase the
> > "gain"? simple as that? do they always do it when asked?
> >
> > thanks,
> > Gary
> >
> >
> They will check the line first, to see if they can, but yes, its as simple
> as phoning 150 and asking them in customer services!, as for expensive
> microfilters, not sure personally, am also on BTBB and I bought two cheap
> ones from maplins and have had no trouble with them at all
>
>

In article <bq2ubk$2ae$(E-Mail Removed)>,
levista <cyke@NOSPAM_classicgaming.com> wrote:
> I`ve read about buying a better microfilter and am looking at the Fujitsu
> FDX100-UK microfilter from dabs.com.

Any filter you use should comply with SIN346
(http://www.sinet.bt.com/346v2p4.pdf). The FDX100 does. It's worth
asking other vendors if their filters do.

I should declare that I work for FTEL, although not on this product.

ian

> Any filter you use should comply with SIN346
> (http://www.sinet.bt.com/346v2p4.pdf). The FDX100 does. It's worth
> asking other vendors if their filters do.
>
> I should declare that I work for FTEL, although not on this product.
>
> ian


Well at least your honest enough mate, admire you for that

Hi. Please post the outcome here as when I tried to do this, to get a better
datarate on my analogue modem, they said it could not be done!
Rgds
Alec
"levista" <cyke@NOSPAM_classicgaming.com> wrote in message
news:bq346t$73q$(E-Mail Removed)...
> thanks i`ll give it a go
>
>
> "Rob" <(E-Mail Removed)> wrote in message
> news:bq30l4$1tti7r$(E-Mail Removed)...
> >
> > "levista" <cyke@NOSPAM_classicgaming.com> wrote in message
> > news:bq309n$ltc$(E-Mail Removed)...
> > > thanks Chris, do i just phone the operator and ask them to increase
the
> > > "gain"? simple as that? do they always do it when asked?
> > >
> > > thanks,
> > > Gary
> > >
> > >
> > They will check the line first, to see if they can, but yes, its as
simple
> > as phoning 150 and asking them in customer services!, as for expensive
> > microfilters, not sure personally, am also on BTBB and I bought two
cheap
> > ones from maplins and have had no trouble with them at all
> >
> >
>
>

Hi alec,

they basically said "no" straight off and said it`ll be a filter or socket
problem. they said they get a lot of people thinking the gain will help but
it`ll make no difference.

Off to swop the filters and see if anything happens.


"Alec" <(E-Mail Removed)> wrote in message
news:bq4m5p$t0d$(E-Mail Removed)...
> Hi. Please post the outcome here as when I tried to do this, to get a
better
> datarate on my analogue modem, they said it could not be done!
> Rgds
> Alec
> "levista" <cyke@NOSPAM_classicgaming.com> wrote in message
> news:bq346t$73q$(E-Mail Removed)...
> > thanks i`ll give it a go
> >
> >
> > "Rob" <(E-Mail Removed)> wrote in message
> > news:bq30l4$1tti7r$(E-Mail Removed)...
> > >
> > > "levista" <cyke@NOSPAM_classicgaming.com> wrote in message
> > > news:bq309n$ltc$(E-Mail Removed)...
> > > > thanks Chris, do i just phone the operator and ask them to increase
> the
> > > > "gain"? simple as that? do they always do it when asked?
> > > >
> > > > thanks,
> > > > Gary
> > > >
> > > >
> > > They will check the line first, to see if they can, but yes, its as
> simple
> > > as phoning 150 and asking them in customer services!, as for expensive
> > > microfilters, not sure personally, am also on BTBB and I bought two
> cheap
> > > ones from maplins and have had no trouble with them at all
> > >
> > >
> >
> >
>
>

actually, thinking more about it, i said "can you increase my gain" and they
said "no, you have broadband"...which makes me think the potential gain is
at max, due to broadband



"levista" <cyke@NOSPAM_classicgaming.com> wrote in message
news:bq55rp$no9$(E-Mail Removed)...
> Hi alec,
>
> they basically said "no" straight off and said it`ll be a filter or socket
> problem. they said they get a lot of people thinking the gain will help
but
> it`ll make no difference.
>
> Off to swop the filters and see if anything happens.
>
>
> "Alec" <(E-Mail Removed)> wrote in message
> news:bq4m5p$t0d$(E-Mail Removed)...
> > Hi. Please post the outcome here as when I tried to do this, to get a
> better
> > datarate on my analogue modem, they said it could not be done!
> > Rgds
> > Alec
> > "levista" <cyke@NOSPAM_classicgaming.com> wrote in message
> > news:bq346t$73q$(E-Mail Removed)...
> > > thanks i`ll give it a go
> > >
> > >
> > > "Rob" <(E-Mail Removed)> wrote in message
> > > news:bq30l4$1tti7r$(E-Mail Removed)...
> > > >
> > > > "levista" <cyke@NOSPAM_classicgaming.com> wrote in message
> > > > news:bq309n$ltc$(E-Mail Removed)...
> > > > > thanks Chris, do i just phone the operator and ask them to
increase
> > the
> > > > > "gain"? simple as that? do they always do it when asked?
> > > > >
> > > > > thanks,
> > > > > Gary
> > > > >
> > > > >
> > > > They will check the line first, to see if they can, but yes, its as
> > simple
> > > > as phoning 150 and asking them in customer services!, as for
expensive
> > > > microfilters, not sure personally, am also on BTBB and I bought two
> > cheap
> > > > ones from maplins and have had no trouble with them at all
> > > >
> > > >
> > >
> > >
> >
> >
>
>