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Broadband ISP

 
 
N. Joy
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      05-10-2005, 09:55 PM
Hello
I am still trying to decide which ISP is likely to be right for me. Having
just had a query on my LL bill from BT I suffered at the hands of their
"Overseas" call centre for considerable periods of time getting nowhere I
have decided that I do not want an ISP under any circumstances who has or
will have an overseas help line - either free or at my expense.
So I rang my ISP (dial up) tonight on their helpline at national rate. and
was told that their BB technical helpline was infact abroad.
I was hoping to migrate from dial up to BB with the same ISP to save a lot
of resetting of accounts etc.
So ......... the question is who has a good deal with UK based help -
technical or otherwise, please.
Thanks all
Norm.


 
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Patrick Nethercot (ngs)
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      05-10-2005, 10:49 PM
"N. Joy" <(E-Mail Removed)> wrote:


> Hello
> I am still trying to decide which ISP is likely to be right for me. Having
> just had a query on my LL bill from BT I suffered at the hands of their
> "Overseas" call centre for considerable periods of time getting nowhere I
> have decided that I do not want an ISP under any circumstances who has or
> will have an overseas help line - either free or at my expense.
> So I rang my ISP (dial up) tonight on their helpline at national rate. and
> was told that their BB technical helpline was infact abroad.
> I was hoping to migrate from dial up to BB with the same ISP to save a lot
> of resetting of accounts etc.
> So ......... the question is who has a good deal with UK based help -
> technical or otherwise, please.
> Thanks all
> Norm.



www.zetnet.com

--
Patrick (Durham UK)
http://www.pcrrn.co.uk
Do not reply direct, email via website above.
"There are 10 types of people in the world - those that know binary and
those that don't."
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Jaques d'Alltrades
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      05-11-2005, 12:04 AM
The message <(E-Mail Removed)>
from Patrick Nethercot (ngs) <(E-Mail Removed)> contains these words:

> > So ......... the question is who has a good deal with UK based help -
> > technical or otherwise, please.
> > Thanks all
> > Norm.



> www.zetnet.com


Seconded, without reservation.

--
Rusty
Open the creaking gate to make a horrid.squeak, then lower the foobar.
http://www.users.zetnet.co.uk/hi-fi/
 
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Martin²
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      05-11-2005, 12:54 AM
Have look at plus.net, at £14.99 p.m. you will not find a better service or
customer support,
they will even answer post on this newsgroup.
They will even upgrade your speed to 2Mb/s FOC.
You can keep using your old email accounts, (provided your old ISP will keep
them going).
If you decide to go with PlusNet pleas use my ID 'wester' as a referrer and
save me few pence,
thanks, regards,
Martin
Just a happy customer or 2+ years.



 
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JG
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      05-11-2005, 09:39 AM

Jaques d'Alltrades <(E-Mail Removed)>said

> from Patrick Nethercot (ngs) <(E-Mail Removed)> contains these words:


> > > So ......... the question is who has a good deal with UK based help -
> > > technical or otherwise, please.
> > > Thanks all
> > > Norm.



> > www.zetnet.com


> Seconded, without reservation.


Thirded, again without reservation. Personally, I have nearly 30
customers using Zetnet, so their excellent tech support (when needed) is
God-send.

JG
 
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R Kay
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      05-11-2005, 01:33 PM
N. Joy wrote:

> So ......... the question is who has a good deal with UK based help -
> technical or otherwise, please.
> Thanks all
> Norm.


PIPEX. Customer on dial up & bb since 1993.
 
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N. Joy
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      05-12-2005, 05:42 AM
Thanks all
I will look them up and if I go down the "plus net" route, will be happy to
quote your reference, Martin.
With the price differential tho I need to read all the T&C to see if it's
like for like.
Thanks for all your help
See you on BB soon I hope.
Norm.


 
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