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Broadband dropout

 
 
Harry Bloomfield
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      11-27-2011, 09:44 AM
It happens that Roger Mills formulated :
> On 15/11/2011 05:08, Andrew wrote:
>> Recently my connection has been dropping out, may be 3 or 4 times a day.
>> When it does so the router will never reconnect unless I switch it off
>> and on again. Not only does the connection drop, but I am unable to
>> login to the router to change/examine settings, so it appears to have
>> crashed completely. I have two different routers, a Linksys WAG354G and
>> a Belkin F5D9630-4, and exactly the same problem exists with both.
>>
>> I find it surprising that both routers seem to lock up completely rather
>> than just lose internet connectivity and also that neither will
>> reconnect without power cycling. I would have expected the routers to
>> reconnect automatically. They never do, however long I wait, but when I
>> power cycle they will both reconnect immediately.
>>
>> Is this in anyone's experience a common problem or do I just happen to
>> have two rather dodgy routers?
>>
>> Any suggestions for alternative routers that might be more stable?
>>
>> (I appreciate that the dropout might be a problem with the phone line
>> and I will in due course contact my ISP but first I would like to
>> eliminate problems with my equipment)
>>
>>

>
> Do you have a wired or wireless connection to your router? When it refuses to
> talk to you, what happens if you ping its (LAN) IP address?
>
> Do you have more than one computer connected to the router? If so, when this
> problem occurs, can your PCs still communicate with each other?


I find FREEping from http://www.tools4ever.com/ invaluable for
diagnosing the LAN, router and Internet connectivity. You can set it up
to regularly ping other PC's on your LAN, the router and various URL's
on the Internet, including DNS servers. The one thing missing, is a log
to be able to work out when the connection was lost.

--
Regards,
Harry (M1BYT) (L)
http://www.ukradioamateur.co.uk


 
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Roger Mills
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      11-27-2011, 10:10 AM
On 27/11/2011 10:44, Harry Bloomfield wrote:
> It happens that Roger Mills formulated :
>> On 15/11/2011 05:08, Andrew wrote:
>>> Recently my connection has been dropping out, may be 3 or 4 times a day.
>>> When it does so the router will never reconnect unless I switch it off
>>> and on again. Not only does the connection drop, but I am unable to
>>> login to the router to change/examine settings, so it appears to have
>>> crashed completely. I have two different routers, a Linksys WAG354G and
>>> a Belkin F5D9630-4, and exactly the same problem exists with both.
>>>
>>> I find it surprising that both routers seem to lock up completely rather
>>> than just lose internet connectivity and also that neither will
>>> reconnect without power cycling. I would have expected the routers to
>>> reconnect automatically. They never do, however long I wait, but when I
>>> power cycle they will both reconnect immediately.
>>>
>>> Is this in anyone's experience a common problem or do I just happen to
>>> have two rather dodgy routers?
>>>
>>> Any suggestions for alternative routers that might be more stable?
>>>
>>> (I appreciate that the dropout might be a problem with the phone line
>>> and I will in due course contact my ISP but first I would like to
>>> eliminate problems with my equipment)
>>>
>>>

>>
>> Do you have a wired or wireless connection to your router? When it
>> refuses to talk to you, what happens if you ping its (LAN) IP address?
>>
>> Do you have more than one computer connected to the router? If so,
>> when this problem occurs, can your PCs still communicate with each other?

>
> I find FREEping from http://www.tools4ever.com/ invaluable for
> diagnosing the LAN, router and Internet connectivity. You can set it up
> to regularly ping other PC's on your LAN, the router and various URL's
> on the Internet, including DNS servers. The one thing missing, is a log
> to be able to work out when the connection was lost.
>


I've written a script which runs every 15 minutes and which telnets my
router to establish the current status and for how long the connection
has been up. The result - along with a timestamp - is appended to a text
file - so I can look through that and work out all the times when the
connection was dropped. If it drops more than one within 15 minutes, I
might miss one of course - but that doesn't happen very often.
--
Cheers,
Roger
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