Broadband connection dropping when computer left on standby?

I run Windows 98 SE and was with Blueyonder broadband for three years and
always left my computer on standby without problems. I recently moved and
taken 600k broadband with NTL. All was fine for a couple of weeks but now,
for some reason, I am unable to connect to either the internet or outlook
express after leaving the computer on standby for more than 30 mins. I have
to re-start each time which is very time consuming. The computer states
that it is trying to detect proxy settings and then the 'page cannot be
found' pops up.

NTL say that the problem lies with my computer and has nothing to do with
their brodband service, but since I am also having intermittent problems
with the TV (both through set-top box) I find this dubious. They suggested
> that I play about with the start-up items, but I am reluctant to do this
in case I make the situation worse. I was also advised to re-install my NIC
card (from my Blueyonder days) but have no idea how to do this.

Could anyone make any polite and easy to follow suggestions please, or point
me to the correct newsgroup if this is not it?

Many thanks.
Jane.

Unfortunately, some devices simply aren't compatible with power saving
modes. Sounds like you've found one of them.

--
Richard G. Harper (MVP Win9x) (E-Mail Removed)
* PLEASE post all messages and replies to the newsgroup so all may
* benefit from the discussion. Private mail is usually not replied to.
Help US help YOU ... http://www.dts-l.org/goodpost.htm


"Jane Robinson/Anna Young" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I run Windows 98 SE and was with Blueyonder broadband for three years and
> always left my computer on standby without problems. I recently moved and
> taken 600k broadband with NTL. All was fine for a couple of weeks but
now,
> for some reason, I am unable to connect to either the internet or outlook
> express after leaving the computer on standby for more than 30 mins. I
have
> to re-start each time which is very time consuming. The computer states
> that it is trying to detect proxy settings and then the 'page cannot be
> found' pops up.
>
> NTL say that the problem lies with my computer and has nothing to do with
> their brodband service, but since I am also having intermittent problems
> with the TV (both through set-top box) I find this dubious. They
suggested
> > that I play about with the start-up items, but I am reluctant to do this
> in case I make the situation worse. I was also advised to re-install my
NIC
> card (from my Blueyonder days) but have no idea how to do this.
>
> Could anyone make any polite and easy to follow suggestions please, or
point
> me to the correct newsgroup if this is not it?
>
> Many thanks.
> Jane.
>
>
>
>
>