Blueyonder bandwidth limits for their unlimited service?

I have BY 4mb unlimited, but I have received a letter from them saying
that they have noticed high usage and may have to "apply a restriction"

I don't think I have high usage, just normal browings and some
occasional file downloads, but certainly not constant downloading or
uploading. And my usage has been the same for the past 5 years since I
got broadband.

I can't find any published information on what is "high usage" or how
thay determine this - daily, weekly, monthly etc. And the AUP seems to
mention use of a server but nothing else

There is no mention of download limits in my contract with them, and I
don't recall agreeing the the AUP anyhow.

So what are the usage limits and what are the "restrictions"

Or is it a money making scam in line with all their other recent price
hikes?

dg

In news:(E-Mail Removed) ups.com,
(E-Mail Removed) <(E-Mail Removed)> opined loudly:
> I have BY 4mb unlimited, but I have received a letter from them saying
> that they have noticed high usage and may have to "apply a
> restriction"
>
> I don't think I have high usage, just normal browings and some
> occasional file downloads, but certainly not constant downloading or
> uploading. And my usage has been the same for the past 5 years since I
> got broadband.
>
> I can't find any published information on what is "high usage" or how
> thay determine this - daily, weekly, monthly etc. And the AUP seems to
> mention use of a server but nothing else
>
> There is no mention of download limits in my contract with them, and I
> don't recall agreeing the the AUP anyhow.
>
> So what are the usage limits and what are the "restrictions"
>
> Or is it a money making scam in line with all their other recent price
> hikes?
>
> dg

Do you also have phone and TV from them ?
has come up before and boils down to very high phone or TV pay for films
usage
--

Yddap

Yddap wrote:
> In news:(E-Mail Removed) ups.com,
> (E-Mail Removed) <(E-Mail Removed)> opined loudly:
SNIP
>
> Do you also have phone and TV from them ?
> has come up before and boils down to very high phone or TV pay for films
> usage
> --
>
> Yddap

Yes, but phone not used much and we don't use the PPV on the TV

Thanks

dg

dg presented the following explanation :
> Yddap wrote:
>> In news:(E-Mail Removed) ups.com,
>> (E-Mail Removed) <(E-Mail Removed)> opined loudly: SNIP
>>
>> Do you also have phone and TV from them ?
>> has come up before and boils down to very high phone or TV pay for films
>> usage
>> --
>>
>> Yddap
>
> Yes, but phone not used much and we don't use the PPV on the TV
>
> Thanks
>
> dg

If their systems are anything like NTL's, if you have triple play
services, you can be very near your credit limit with just the service
charges. You mayu have fewer services and/or a lower credit limit.

I remember a guy who took the then top bb, top TV & phone. Two days
after it was installed, he was over his £100 credit limit as he'd rung
a couple of mobiles & had a single PPV film.

In message <(E-Mail Removed). com>,
(E-Mail Removed) wrote

>I don't think I have high usage, just normal browings and some
>occasional file downloads, but certainly not constant downloading or
>uploading. And my usage has been the same for the past 5 years since I
>got broadband.

Is someone is hacking into your unsecured wireless network and using
bandwidth?

--
Alan
news2006 {at} amac {dot} f2s {dot} com

On 26 Jul 2006 10:58:15 -0700, (E-Mail Removed) wrote:

>I have BY 4mb unlimited, but I have received a letter from them saying
>that they have noticed high usage and may have to "apply a restriction"
>
>I don't think I have high usage, just normal browings and some
>occasional file downloads, but certainly not constant downloading or
>uploading. And my usage has been the same for the past 5 years since I
>got broadband.
>
>I can't find any published information on what is "high usage" or how
>thay determine this - daily, weekly, monthly etc. And the AUP seems to
>mention use of a server but nothing else
>
>There is no mention of download limits in my contract with them, and I
>don't recall agreeing the the AUP anyhow.
>
>So what are the usage limits and what are the "restrictions"
>
>Or is it a money making scam in line with all their other recent price
>hikes?
>
>dg

Have you tried asking TW?

news:blueyonder.support.access.hi-speed would seem a logical place to
ask this sort of quateion.

I have BY's 10MB plan with a telephone (incoming only, mainly) and an
STB (no PPV no film channles, mainly tuned to Sky News) and my
downloads are continually heavy - no complaints, ever.

Service is bloody good too!

cheers

BJ

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) ups.com...
>I have BY 4mb unlimited, but I have received a letter from them saying
> that they have noticed high usage and may have to "apply a restriction"

They tend to do this with users who have an infected PC that is sending spam
emails and such stuff.
Is the letter from the abuse department?

They don't care about bandwidth as such.

Alan wrote:
> In message <(E-Mail Removed). com>,
> (E-Mail Removed) wrote
>
>> I don't think I have high usage, just normal browings and some
>> occasional file downloads, but certainly not constant downloading or
>> uploading. And my usage has been the same for the past 5 years since I
>> got broadband.
>
>
> Is someone is hacking into your unsecured wireless network and using
> bandwidth?
>
Is there such a thing as a secure wireless network :-)

http://www.securityfocus.com/infocus/1814

OK I know turning on the security will deter casual hackers.

Andy.

(E-Mail Removed) wrote:
>SNIP
>
> dg


I phoned them up, and it has nothing to do with actual bandwidth usage.

It seems that I had not paid last months bill on time, and the letter
was in fact a reminder.

What a bunch of idiots. I don't know why they just did not send a
standard reminder letter like they have in the past.

dg