blue screen with mn720 wireless adapter

I keep getting a blue screen when I use the mn720 wireless
adapter with Windows XP Profeesional. I have all the
latest updates for the products.
I previously used it for windows xp home edition with no
problems at all. Any help would be appreciated!
Thanks

>-----Original Message-----
>I keep getting a blue screen when I use the mn720
wireless
>adapter with Windows XP Profeesional. I have all the
>latest updates for the products.
>I previously used it for windows xp home edition with no
>problems at all. Any help would be appreciated!
>Thanks
>.

I am having the same problem, obviously, its a Microsoft
problem, and i do hope that they would help their
customers a little better. I just recently purchased an
Alienware Area-51m laptop and ever since i installed this
card, ive been getting the BSOD.

are you using windows skinning software or do you have ATI hydravision
installed?

On Tue, 25 May 2004 20:55:40 -0700,
<(E-Mail Removed)> wrote:

>
>>-----Original Message-----
>>I keep getting a blue screen when I use the mn720
>wireless
>>adapter with Windows XP Profeesional. I have all the
>>latest updates for the products.
>>I previously used it for windows xp home edition with no
>>problems at all. Any help would be appreciated!
>>Thanks
>>.
>
>I am having the same problem, obviously, its a Microsoft
>problem, and i do hope that they would help their
>customers a little better. I just recently purchased an
>Alienware Area-51m laptop and ever since i installed this
>card, ive been getting the BSOD.

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

>-----Original Message-----
>
>>-----Original Message-----
>>I keep getting a blue screen when I use the mn720
>wireless
>>adapter with Windows XP Profeesional. I have all the
>>latest updates for the products.
>>I previously used it for windows xp home edition with
no
>>problems at all. Any help would be appreciated!
>>Thanks
>>.
>
>I am having the same problem, obviously, its a Microsoft
>problem, and i do hope that they would help their
>customers a little better. I just recently purchased an
>Alienware Area-51m laptop and ever since i installed
this
>card, ive been getting the BSOD.
>.
>That is so odd, because I just purchased an alienware
51M also. You would think a Microsoft product would work
on a microsoft operating system. Or am I just crazy! LOL

>-----Original Message-----
>are you using windows skinning software or do you have
ATI hydravision
>installed?
>
>On Tue, 25 May 2004 20:55:40 -0700,
><(E-Mail Removed)> wrote:
>
>>
>>>-----Original Message-----
>>>I keep getting a blue screen when I use the mn720
>>wireless
>>>adapter with Windows XP Profeesional. I have all the
>>>latest updates for the products.
>>>I previously used it for windows xp home edition with
no
>>>problems at all. Any help would be appreciated!
>>>Thanks
>>>.
>>
>>I am having the same problem, obviously, its a
Microsoft
>>problem, and i do hope that they would help their
>>customers a little better. I just recently purchased
an
>>Alienware Area-51m laptop and ever since i installed
this
>>card, ive been getting the BSOD.
>
>--
>Barb Bowman
>Expert Zone Columnist
>http://www.microsoft.com/windowsxp/expertzone
>MS-MVP (Windows)
>.
>No to both questions. I do have ATi DRivers installed
but no hydravision.

Is there anything in the event log that points to a specific driver or
program?

On Thu, 27 May 2004 05:26:57 -0700,
<(E-Mail Removed)> wrote:

>
>>-----Original Message-----
>>are you using windows skinning software or do you have
>ATI hydravision
>>installed?
>>
>>On Tue, 25 May 2004 20:55:40 -0700,
>><(E-Mail Removed)> wrote:
>>
>>>
>>>>-----Original Message-----
>>>>I keep getting a blue screen when I use the mn720
>>>wireless
>>>>adapter with Windows XP Profeesional. I have all the
>>>>latest updates for the products.
>>>>I previously used it for windows xp home edition with
>no
>>>>problems at all. Any help would be appreciated!
>>>>Thanks
>>>>.
>>>
>>>I am having the same problem, obviously, its a
>Microsoft
>>>problem, and i do hope that they would help their
>>>customers a little better. I just recently purchased
>an
>>>Alienware Area-51m laptop and ever since i installed
>this
>>>card, ive been getting the BSOD.
>>
>>--
>>Barb Bowman
>>Expert Zone Columnist
>>http://www.microsoft.com/windowsxp/expertzone
>>MS-MVP (Windows)
>>.
>>No to both questions. I do have ATi DRivers installed
>but no hydravision.

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

>-----Original Message-----
>Is there anything in the event log that points to a
specific driver or
>program?
>
>On Thu, 27 May 2004 05:26:57 -0700,
><(E-Mail Removed)> wrote:
>
>>
>>>-----Original Message-----
>>>are you using windows skinning software or do you have
>>ATI hydravision
>>>installed?
>>>
>>>On Tue, 25 May 2004 20:55:40 -0700,
>>><(E-Mail Removed)> wrote:
>>>
>>>>
>>>>>-----Original Message-----
>>>>>I keep getting a blue screen when I use the mn720
>>>>wireless
>>>>>adapter with Windows XP Profeesional. I have all
the
>>>>>latest updates for the products.
>>>>>I previously used it for windows xp home edition
with
>>no
>>>>>problems at all. Any help would be appreciated!
>>>>>Thanks
>>>>>.
>>>>
>>>>I am having the same problem, obviously, its a
>>Microsoft
>>>>problem, and i do hope that they would help their
>>>>customers a little better. I just recently purchased
>>an
>>>>Alienware Area-51m laptop and ever since i installed
>>this
>>>>card, ive been getting the BSOD.
>>>
>>>--
>>>Barb Bowman
>>>Expert Zone Columnist
>>>http://www.microsoft.com/windowsxp/expertzone
>>>MS-MVP (Windows)
>>>.
>>>No to both questions. I do have ATi DRivers installed
>>but no hydravision.
>
>--
>Barb Bowman
>Expert Zone Columnist
>http://www.microsoft.com/windowsxp/expertzone
>MS-MVP (Windows)
>.
>This is the error in the event viewer.the computer has
rebooted from a bugcheck. The bugcheck was
0x000000d1(0x00000010. 0x00000002.0x00000000.
(0xa9e5b7c5). I also set the computer to give me a blue
screen message instead of rebooting. It gives the same
error plus it has mn720-.50 on the bottom of the screen
which leads me to believe it the wireless card crashing
the system.

I'd be curious to know if you uninstalled the ms broadband utility
(not the drivers) if it still crashes. in any case, if you post the
SR# that the MS folks gave you on the phones I will try to escalate
this.

On Thu, 27 May 2004 17:49:04 -0700,
<(E-Mail Removed)> wrote:

>
>>-----Original Message-----
>>Is there anything in the event log that points to a
>specific driver or
>>program?
>>
>>On Thu, 27 May 2004 05:26:57 -0700,
>><(E-Mail Removed)> wrote:
>>
>>>
>>>>-----Original Message-----
>>>>are you using windows skinning software or do you have
>>>ATI hydravision
>>>>installed?
>>>>
>>>>On Tue, 25 May 2004 20:55:40 -0700,
>>>><(E-Mail Removed)> wrote:
>>>>
>>>>>
>>>>>>-----Original Message-----
>>>>>>I keep getting a blue screen when I use the mn720
>>>>>wireless
>>>>>>adapter with Windows XP Profeesional. I have all
>the
>>>>>>latest updates for the products.
>>>>>>I previously used it for windows xp home edition
>with
>>>no
>>>>>>problems at all. Any help would be appreciated!
>>>>>>Thanks
>>>>>>.
>>>>>
>>>>>I am having the same problem, obviously, its a
>>>Microsoft
>>>>>problem, and i do hope that they would help their
>>>>>customers a little better. I just recently purchased
>>>an
>>>>>Alienware Area-51m laptop and ever since i installed
>>>this
>>>>>card, ive been getting the BSOD.
>>>>
>>>>--
>>>>Barb Bowman
>>>>Expert Zone Columnist
>>>>http://www.microsoft.com/windowsxp/expertzone
>>>>MS-MVP (Windows)
>>>>.
>>>>No to both questions. I do have ATi DRivers installed
>>>but no hydravision.
>>
>>--
>>Barb Bowman
>>Expert Zone Columnist
>>http://www.microsoft.com/windowsxp/expertzone
>>MS-MVP (Windows)
>>.
>>This is the error in the event viewer.the computer has
>rebooted from a bugcheck. The bugcheck was
>0x000000d1(0x00000010. 0x00000002.0x00000000.
>(0xa9e5b7c5). I also set the computer to give me a blue
>screen message instead of rebooting. It gives the same
>error plus it has mn720-.50 on the bottom of the screen
>which leads me to believe it the wireless card crashing
>the system.

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

>-----Original Message-----
>I'd be curious to know if you uninstalled the ms
broadband utility
>(not the drivers) if it still crashes. in any case, if
you post the
>SR# that the MS folks gave you on the phones I will try
to escalate
>this.
>
>On Thu, 27 May 2004 17:49:04 -0700,
><(E-Mail Removed)> wrote:
>
>>
>>>-----Original Message-----
>>>Is there anything in the event log that points to a
>>specific driver or
>>>program?
>>>
>>>On Thu, 27 May 2004 05:26:57 -0700,
>>><(E-Mail Removed)> wrote:
>>>
>>>>
>>>>>-----Original Message-----
>>>>>are you using windows skinning software or do you
have
>>>>ATI hydravision
>>>>>installed?
>>>>>
>>>>>On Tue, 25 May 2004 20:55:40 -0700,
>>>>><(E-Mail Removed)> wrote:
>>>>>
>>>>>>
>>>>>>>-----Original Message-----
>>>>>>>I keep getting a blue screen when I use the mn720
>>>>>>wireless
>>>>>>>adapter with Windows XP Profeesional. I have all
>>the
>>>>>>>latest updates for the products.
>>>>>>>I previously used it for windows xp home edition
>>with
>>>>no
>>>>>>>problems at all. Any help would be appreciated!
>>>>>>>Thanks
>>>>>>>.
>>>>>>
>>>>>>I am having the same problem, obviously, its a
>>>>Microsoft
>>>>>>problem, and i do hope that they would help their
>>>>>>customers a little better. I just recently
purchased
>>>>an
>>>>>>Alienware Area-51m laptop and ever since i
installed
>>>>this
>>>>>>card, ive been getting the BSOD.
>>>>>
>>>>>--
>>>>>Barb Bowman
>>>>>Expert Zone Columnist
>>>>>http://www.microsoft.com/windowsxp/expertzone
>>>>>MS-MVP (Windows)
>>>>>.
>>>>>No to both questions. I do have ATi DRivers
installed
>>>>but no hydravision.
>>>
>>>--
>>>Barb Bowman
>>>Expert Zone Columnist
>>>http://www.microsoft.com/windowsxp/expertzone
>>>MS-MVP (Windows)
>>>.
>>>This is the error in the event viewer.the computer has
>>rebooted from a bugcheck. The bugcheck was
>>0x000000d1(0x00000010. 0x00000002.0x00000000.
>>(0xa9e5b7c5). I also set the computer to give me a blue
>>screen message instead of rebooting. It gives the same
>>error plus it has mn720-.50 on the bottom of the screen
>>which leads me to believe it the wireless card crashing
>>the system.
>
>--
>Barb Bowman
>Expert Zone Columnist
>http://www.microsoft.com/windowsxp/expertzone
>MS-MVP (Windows)
>.
>I uninstalled the Microsoft Broadband software, and so
far it hasn't crashed at all. I never called Microsoft,
so I have no SR# to give you.I will let u know if it
crashes in the future. Thanks for the help.

>-----Original Message-----
>
>>-----Original Message-----
>>I'd be curious to know if you uninstalled the ms
>broadband utility
>>(not the drivers) if it still crashes. in any case, if
>you post the
>>SR# that the MS folks gave you on the phones I will try
>to escalate
>>this.
>>
>>On Thu, 27 May 2004 17:49:04 -0700,
>><(E-Mail Removed)> wrote:
>>
>>>
>>>>-----Original Message-----
>>>>Is there anything in the event log that points to a
>>>specific driver or
>>>>program?
>>>>
>>>>On Thu, 27 May 2004 05:26:57 -0700,
>>>><(E-Mail Removed)> wrote:
>>>>
>>>>>
>>>>>>-----Original Message-----
>>>>>>are you using windows skinning software or do you
>have
>>>>>ATI hydravision
>>>>>>installed?
>>>>>>
>>>>>>On Tue, 25 May 2004 20:55:40 -0700,
>>>>>><(E-Mail Removed)> wrote:
>>>>>>
>>>>>>>
>>>>>>>>-----Original Message-----
>>>>>>>>I keep getting a blue screen when I use the mn720
>>>>>>>wireless
>>>>>>>>adapter with Windows XP Profeesional. I have all
>>>the
>>>>>>>>latest updates for the products.
>>>>>>>>I previously used it for windows xp home edition
>>>with
>>>>>no
>>>>>>>>problems at all. Any help would be appreciated!
>>>>>>>>Thanks
>>>>>>>>.
>>>>>>>
>>>>>>>I am having the same problem, obviously, its a
>>>>>Microsoft
>>>>>>>problem, and i do hope that they would help their
>>>>>>>customers a little better. I just recently
>purchased
>>>>>an
>>>>>>>Alienware Area-51m laptop and ever since i
>installed
>>>>>this
>>>>>>>card, ive been getting the BSOD.
>>>>>>
>>>>>>--
>>>>>>Barb Bowman
>>>>>>Expert Zone Columnist
>>>>>>http://www.microsoft.com/windowsxp/expertzone
>>>>>>MS-MVP (Windows)
>>>>>>.
>>>>>>No to both questions. I do have ATi DRivers
>installed
>>>>>but no hydravision.
>>>>
>>>>--
>>>>Barb Bowman
>>>>Expert Zone Columnist
>>>>http://www.microsoft.com/windowsxp/expertzone
>>>>MS-MVP (Windows)
>>>>.
>>>>This is the error in the event viewer.the computer
has
>>>rebooted from a bugcheck. The bugcheck was
>>>0x000000d1(0x00000010. 0x00000002.0x00000000.
>>>(0xa9e5b7c5). I also set the computer to give me a
blue
>>>screen message instead of rebooting. It gives the same
>>>error plus it has mn720-.50 on the bottom of the
screen
>>>which leads me to believe it the wireless card
crashing
>>>the system.
>>
>>--
>>Barb Bowman
>>Expert Zone Columnist
>>http://www.microsoft.com/windowsxp/expertzone
>>MS-MVP (Windows)
>>.
>>I uninstalled the Microsoft Broadband software, and so
>far it hasn't crashed at all. I never called Microsoft,
>so I have no SR# to give you.I will let u know if it
>crashes in the future. Thanks for the help.
>.
>Strike that last post, it's still crashing big time.
Same error message also. Maybe I'll buy a D-link
wireless card and see if that works!