Blue Screen Of Death with WiFi

okay so i have a toshiba tecra m2 and it has WiFi. it has worked
perfectly for a very long time. however now when ever the user takes
their laptop home and tries to connect it to their home wireless
network by hitting the WiFi button on the side of the laptop. after
the user does this it starts to get the blue screen and it will reboot
and get the blue screen untill he turns off that little WiFi switch on
the side. keep in mind he tries to replicate this problem here at the
office and nothing happends. it only seems to be an issue at home. can
anyone please help?

Matthew wrote...
>
>okay so i have a toshiba tecra m2 and it has WiFi. it has worked
>perfectly for a very long time. however now when ever the user takes
>their laptop home and tries to connect it to their home wireless
>network by hitting the WiFi button on the side of the laptop. after
>the user does this it starts to get the blue screen and it will reboot
>and get the blue screen untill he turns off that little WiFi switch on
>the side. keep in mind he tries to replicate this problem here at the
>office and nothing happends. it only seems to be an issue at home. can
>anyone please help?

.... i ...[my] toshiba ... he ... their laptop ...

intersting description

does the office have a WiFi and the laptop works with it?

or there is no office WiFi ... and the only problem is that
the laptop does not work with the WiFi at home?

or if you completely shut down the home WiFi and the problem
of BSOD exists whenever the WiFi switch is pressed ?

yes it works with our WiFi.
and yes he still gets BSoD at home no matter what. and not here...

Matthew wrote...
>
>yes it works with our WiFi.
>and yes he still gets BSoD at home no matter what. and not here...

Goggle "diagnosing BSOD" ...

http://www.windowsbbs.com/general-di...ollection-tool
-instructions.html

we have done tons of updates on this. updated all the wireless cards
updated everything there is possibly to update. we even had him turn
off his router at home and everything. but no matter waht. when he
flips that little WiFi switch BAM! blue screeen. and whe it boots back
up windows is telling him that the issue has to do with is wirelesss
card... which makes no sense caz it has worked for over a year now.
with that same wireless card... this is a tough one. im almost ready
to just throw it out the door and get him a new one.