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The following article will walk you through connecting Bell South with
PPPoE step by step:
Connecting your DSL modem to the router
First connect directly to your DSL modem without the router and verify
that you can get on line.
Once you've verified that you can get onto the Internet without the
router please proceed. If you can not please contact your ISP for
further assistance.
Now unplug the Ethernet cable that connects to your DSL modem from the
back of your computer.
Take the connection that you just unplugged from the back of your
computer and connect it to the WAN port of the router.
Take a different Ethernet cable and plug it into port closest to the
WAN port, or into the LAN port.
Look on the front of the router. The following lights should be
illuminated:
Power
WAN Link
Links/Act (On the port that you connected your computer to).
Note If other lights other than Link/Act are illuminated on this port,
that is normal You may have a few other lights illuminated depending
on the model number router you have, but the 3 above must be
illuminated for proper connection.
Hold the Reset button on the front of the router for 30 seconds or
more
Restart your computer
Configuring the Router
Go to your desktop and double click on Internet Explorer (Located on
the Start Menu in Windows XP)
When “Internet Explorer� opens type
http://192.168.1.1 into the
“Address� bar and click on Go
The “Enter Network Password� window will appear.
Skip user name and type admin (admin is the default password) as the
password, and click OK
Scroll down on this page and look for (on older firmware) PPPoE or
select the option for PPPoE under WAN Connection type.
The following are the different formats for user names you might run
into with Bell South. These differ by area. If one fails please try
the next:
Username: user
Username:
(E-Mail Removed)
Select the option for “Keep Alive� with a redial period of 20
Click on the Apply button.
Then click on the Continue button.
Exit Internet Explorer.
Power Cycling
Shut down your computer
Unplug the power from the router
Unplug the power from the DSL modem
Wait for 30 seconds and re apply power to the DSL modem
Once the lights on the DSL modem stop blinking power up the router
Start up your PC
Checking your Connection to Bell South
Go to your desktop and double click on Internet Explorer (Located on
the Start Menu in Windows XP)
When “Internet Explorer� opens type
http://192.168.1.1/Status.htm into
the “Address� bar and click on Go
The “Enter Network Password� window will appear.
Skip user name and type admin (admin is the default password) as the
password, and click OK
On the left of the “Status� page you will see “PPPoE Enabled�, and to
the right you will see the Status of the connection. It can be one of
the following:
Disconnected
Connecting
Connected
If the status is “Connected� you should be able to browse the web, if
not reboot your computer
If you get an error message please repeat the “Configuring the router�
and “Power Cycling� steps using a different username.
Note: If all four connections fail then please see our knowledge base
articles on the error you’re getting.