I have just bought one of these to upgrade my router, however i have
currently had an older F5D7630, which has proved to be a reliable
workhorse until now, which i need the longer range wireless capabilities
the new one has to offer.
My problem isn't exactly wireless, however it will not, under any
circumstances detect an ADSL connection. my old router works perfectly,
and even with exactly the same details entered, it still wont get that
ADSL signal. I thought something was askew, so i asked a friend (who is
BT engineer) to test my line, at my house, he said it was perfect, 4mb
max, which is good for where i live. i was on the phone to belkin
"technical" support, to be talked to by a very grumpy and ignorant
"engineer", for 2hrs. He said the line was faulty, then the filter was
faulty, then said i hadnt set it up right. I have been a hardware
engineer for 12years now, all certified MCP, Cisco Certified, A+,
Network+, Security+, and i am currently training for BT. After
basically making out that i was stupid, he said bring it back to the
vendor.
I did, today i went back to the store where i bought it, and explained
what had happened, and they happily replaced it for me, and even offered
me a better one, however when the fella went to check, the next one up
was sold out. i thanked them very much, and went home to try it out.
After having the correct setting put in, after i got bt to email me my
basic and advanced network router settings (username, password, VPI,
VCI, MTU....) i tried it and it restarted, and after 8hours of trying to
find a line, i gave up and plugged my old router in, which found the
line in 15-20 seconds. any ideas out there? am really stumped! surely
2 units couldnt be faulty?
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