Belkin F5D7633x4 Router

Hi,

I have limited networking experience and am hoping and praying that
someone can help me out on this one. I have just purchased a Belkin
Wireless Router (F5D7633x4) and am having major troubles getting it to
work. The first issue I have is that when setting the connection type
to that which I have been given by my ISP (PPPoA) the internet status
informs me that it is disconnected, however when I use static IP
connection the status says I am connected. Great, I'm connected! No,
I still cannot actually get onto the internet. I have followed the
manual by the letter but still no luck.

Not sure if that is enough information for anyone to help me with the
problem but please feel free to ask me any questions if it helps.

Please, please, please can someone help me???

Thanks in advance

Steve

Steve C wrote:

> Hi,
>
> I have limited networking experience and am hoping and praying that
> someone can help me out on this one. I have just purchased a Belkin
> Wireless Router (F5D7633x4) and am having major troubles getting it to
> work. The first issue I have is that when setting the connection type
> to that which I have been given by my ISP (PPPoA) the internet status
> informs me that it is disconnected, however when I use static IP
> connection the status says I am connected. Great, I'm connected! No,
> I still cannot actually get onto the internet. I have followed the
> manual by the letter but still no luck.
>
> Not sure if that is enough information for anyone to help me with the
> problem but please feel free to ask me any questions if it helps.
>
> Please, please, please can someone help me???
>
> Thanks in advance
>
> Steve

Do you know if the router authenticates you with your provider?
PPPOE(or PPPoA) requires you to put a username and password that your
ISP assigned you. There should be a status telling you if you're connected.

--
http://www.tditcorp.com <-- keep your computer safe and secure the easy
way!

> Do you know if the router authenticates you with your provider?
> PPPOE(or PPPoA) requires you to put a username and password that your
> ISP assigned you. There should be a status telling you if you're connected.

Hi, when I use PPPoA and input the username/password I was given the
status tells me 'no connection'

The only way I can get the status to change to 'connected' is to use
static ip but this still doesn't actually let me onto the internet.

Do you think this may be a compatibility issue between adsl provider
and router manufacturer? Complete guess!

Problem fixed, there was a hardware problem, since exchanged it and
problem solved.

Thanks for the responses.