BBDS versus BBIP?

NTL gave me a BBDS MAC code -

UKonline says they cannot migrate me using a BBDS, and it has to be a BBIP
or DTIP or FTIP MAC code.

I called back NTL, and they said they will see if they can arrange an "IP"
instead of "DS" type MAC.

But if they cannot, then I will not be migrated, but will have to wait for
my NTL broadband to be taken down, and it will then take UKO 7 to 10 working
days to start their broadband on my line.

Am I being led round the garden path by NTL, or do some ISPs only have BBDS
codes?

On Wed, 23 Nov 2005 07:39:36 GMT, "Makara@Starfleet"
<(E-Mail Removed)> wrote:

>NTL gave me a BBDS MAC code -
>
>UKonline says they cannot migrate me using a BBDS, and it has to be a BBIP
>or DTIP or FTIP MAC code.
>
>I called back NTL, and they said they will see if they can arrange an "IP"
>instead of "DS" type MAC.
>
>But if they cannot, then I will not be migrated, but will have to wait for
>my NTL broadband to be taken down, and it will then take UKO 7 to 10 working
>days to start their broadband on my line.
>
>Am I being led round the garden path by NTL, or do some ISPs only have BBDS
>codes?
>

BBDS is BroadBand DataStream, BBIP is BroadBand IPstream. Since your
connection is Datastream NTL cannot give you a BBIP MAC code. And I
nearly spat my tea all over my monitor when I read that they said
they'd see if they could arrange it.

Jake
--
Address munged but valid - remove mungbeans.

"Muxton" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
On Wed, 23 Nov 2005 07:39:36 GMT, "Makara@Starfleet"
<(E-Mail Removed)> wrote:

>NTL gave me a BBDS MAC code -
>
>UKonline says they cannot migrate me using a BBDS, and it has to be a BBIP
>or DTIP or FTIP MAC code.
>
>I called back NTL, and they said they will see if they can arrange an "IP"
>instead of "DS" type MAC.
>
>But if they cannot, then I will not be migrated, but will have to wait for
>my NTL broadband to be taken down, and it will then take UKO 7 to 10
>working
>days to start their broadband on my line.
>
>Am I being led round the garden path by NTL, or do some ISPs only have BBDS
>codes?
>

BBDS is BroadBand DataStream, BBIP is BroadBand IPstream. Since your
connection is Datastream NTL cannot give you a BBIP MAC code. And I
nearly spat my tea all over my monitor when I read that they said
they'd see if they could arrange it.


========

Ah, thanks very much Jake - I will contact UKonline to do the needful.

========

On 23 Nov 2005 08:00, Muxton <(E-Mail Removed)> wrote:

>BBDS is BroadBand DataStream, BBIP is BroadBand IPstream. Since your
>connection is Datastream NTL cannot give you a BBIP MAC code.

But wasn't there a trial to allow switching from DataStream to/from IPstream
so isn't this an issue with handling of the MAC (by BTW, not the ISP) which
needs sorting out ? The customer shouldn't (in the long run) need to know
or care whether they're on IPstream or DataStream (though switching lines
from 50:1 to/from 20:1 might still be an issue on IPstream, I guess).

--

UK ADSL <http://tinyurl.com/dghgq> - Happy to save cash with Plus.Net!

Unsuitable for heavy downloaders, but fine for video/audio streaming.

Peter M wrote:

> But wasn't there a trial to allow switching from DataStream to/from IPstream
> so isn't this an issue with handling of the MAC (by BTW, not the ISP) which
> needs sorting out ?

there was a trial but the MAC still needs to say what type the
connection is as the subsequent actions will be different. The problem
here appears to be UKOnline not liking a particular flavour of MAC,
once they get over that and push the order through to BTW it may cease
to be a problem.

Phil

On Wed, 23 Nov 2005 10:21:08 +0000, Peter M <us-(E-Mail Removed)> wrote:

> On 23 Nov 2005 08:00, Muxton <(E-Mail Removed)> wrote:
>
>> BBDS is BroadBand DataStream, BBIP is BroadBand IPstream. Since your
>> connection is Datastream NTL cannot give you a BBIP MAC code.
>
> But wasn't there a trial to allow switching from DataStream to/from
> IPstream
> so isn't this an issue with handling of the MAC (by BTW, not the ISP)
> which
> needs sorting out ? The customer shouldn't (in the long run) need to
> know
> or care whether they're on IPstream or DataStream (though switching lines
> from 50:1 to/from 20:1 might still be an issue on IPstream, I guess).
>

Hi,

There was a trial which has now completed so now you can migrate from
Datastream to IPStream but it's done by a different type of order in BT's
ordering system than IPStream to IPStream migrations have been done by in
the past.

Our signup system for example checks the Mac code and sees which type of
product it is from the first four letters and thus knows what type of
order to submit.


With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Comms Team for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

On 23 Nov 2005 17:36, "PlusNet Support Team" wrote:

>sees which type of product it is from the first four letters and
>thus knows what type of order to submit.

Thanks for the clarification - just shows it can be automated with a
little bit of effort, something UK Online seems not to have gone to.

On Wed, 23 Nov 2005, Peter M wrote:

> >BBDS is BroadBand DataStream, BBIP is BroadBand IPstream. Since your
> >connection is Datastream NTL cannot give you a BBIP MAC code.
>
> But wasn't there a trial to allow switching from DataStream to/from IPstream
> so isn't this an issue with handling of the MAC (by BTW, not the ISP) which
> needs sorting out ? The customer shouldn't (in the long run) need to know
> or care whether they're on IPstream or DataStream (though switching lines
> from 50:1 to/from 20:1 might still be an issue on IPstream, I guess).

The trial finished quite some time ago and it's mainstream now.

We regularly have users switch to our ADSL service from datastream
providers. Similarly new customers migrate in from engineer install lines,
change product (ie upgrade to faster speeds) and so on as part of the
migration.

Jason Clifford
--
UKPOST.COM get your @ukpost.com address now...
http://www.ukpost.com/ Professional Hosting and Colocation

On Wed, 23 Nov 2005, Makara@Starfleet wrote:

> NTL gave me a BBDS MAC code -
>
> UKonline says they cannot migrate me using a BBDS, and it has to be a BBIP
> or DTIP or FTIP MAC code.

They are talking nonsense.

That part of the MAC simply indicates the product the customer is moving
from as others have detailed.

It makes no difference to the new service as the requirement to migrate
like for like ended months ago.

Jason
--
UKPOST.COM get your @ukpost.com address now...
http://www.ukpost.com/ Professional Hosting and Colocation

"Jason Clifford" <(E-Mail Removed)> wrote in message
news:Pine.LNX.4.44.0511231910150.21662-(E-Mail Removed)...
On Wed, 23 Nov 2005, Makara@Starfleet wrote:

> NTL gave me a BBDS MAC code -
>
> UKonline says they cannot migrate me using a BBDS, and it has to be a BBIP
> or DTIP or FTIP MAC code.

They are talking nonsense.

That part of the MAC simply indicates the product the customer is moving
from as others have detailed.

It makes no difference to the new service as the requirement to migrate
like for like ended months ago.

Jason

========

Thanks, Jason - I did try to enter the BBDS code in the MAC code area on the
online application, but it was rejected.

========