Yep you can get a refund. You just have to get the tech
support dude who issues you a case number to tell you the
1-800 number to call to get a refund.
As for my problem, my connection dropped even without any
security at all!
I hope this helps,
Dee Dubya
>-----Original Message-----
>Microsoft will give you a refund even if it was bought
from
>a retail store?
>
>Dee, I bought my MN700 in October, and I've been lurking
the
>groups since then waiting for some sort of answer to the
WPA
>disconnect problem. I am assuming that you get the
disconnects
>when using WPA and not WEP right?
>
>After a ton of hours trying to fix this problem, I gave
up in late
>November, and decided to wait for a fix from Microsoft.
My
>notebook with a MN720 just wont stay connected using
WPA - but
>once I shifted backwards to WEP it works fine. I get
the exact same
>results with two different PCI Microsoft MN-730.
>
>I've read a ton of different newsgroup threads but have
yet to
>find ONE that offers a solution to this, and yet there
are quite
>a few people with the same problem. I dont think that
Microsoft
>realizes or cares just how many people have this problem
that dont
>speak up in the newsgroups, either because they have
switched
>to WEP or are just lurking and waiting for a fix, or
just dont
>have time to try and solve the problem. I for one am
getting tired
>of waiting for a fix. Yes I have downloaded all the
updates and
>firmware upgrades that I know of - someone mentioned a
rollup from
>december, I dont think I have that one though, the one I
got was
>from early November I think, is there 2 rollup updates?
>
>Some of the older newsgroup threads in October report
that other brands of
>wireless products also were disconnecting using WPA. I
dont know if that is
>still the case or not - - Anybody?
>
>I bought all microsoft products, hoping that they would
work well
>together but that has not been the case. I'm very
dissatisfied as
>the newsgroups seem to not offer a definitive cause nor
solution.
>
>"Dee Dubya" <(E-Mail Removed)> wrote
in message news:<11eb801c3f5bf$203b9440
$(E-Mail Removed)>...
>> Here's the score everyone,
>>
>> I've gone through two MN-700's and they both have the
>> same wireless connection drop problem. I've tried
>> everything to get it to work... talked to microsoft
>> techs... sent microsoft emails... used this news
group...
>> the bottom line is I've had (and apparently many other
>> people have had) serious issues in getting the
wireless
>> portion of the MN-700 to work. The wired portion of
the
>> router works great! The only problem is I bought a
>> WIRELESS router!!!!
>>
>> Ok so here's what I suggest... get a case number from
a
>> microsoft tech and ask them for the 1-800 number you
have
>> to call to get a refund. It's really too bad... it had
so
>> much promise... The refund takes ~20 days to get after
>> Microsoft gets reciept of your old router.
>>
>> If I can be of any help to anyone just ask...
>>
>> Dee Dubya
>.
>
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