On Thu, 7 Apr 2005 15:56:03 +0100, "Norman" <(E-Mail Removed)>
wrote:
>
><(E-Mail Removed)> wrote in message
>news:(E-Mail Removed) oups.com...
>> Do NOT be lured in by what seems like a bargain. I can tell you from
>> sad experience that ANY provider would give you more efficient service
>> than the incompetents at talktalk.
>>
>> The service is so bad that my wife and I are going to cancel our mobile
>> phone accounts that go through the Carphone Warehouse, which is a
>> related company.
>>
>> Don't say you haven't been warned. To "save" what you hope will be a
>> few pounds a month, you will suffer 10x that in agro.
>>
>
>Care to give some examples to back up your comments? I have been on Talk
>Talk BB for 6 weeks now without a problem.....or am I perhaps tempting fate
>; )
>
>Norman
>
Maybe you are, no sooner had I made my post then today a letter comes
from them saying I owe them £26.89, strange I think so I check with
the bank and all payments to them are as per the dates usually paid
and the correct amount. I phone them, they have no idea what it's for
or why it was taken from my account then sent back. Seems it was
returned to my account due to a fault with their DD information.
The dates do not match any of my normal payment dates and is for a
strange amount. They say the computer shows a debt of £23.38 but they
can't say what it's for. The letter says £26.89
The finance office said contact CS
I can't get through to CS yet
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