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Auto-recconect not working properly using ADSL modem on XP SP2

 
 
nospamx1@yahoo.co.uk
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      12-16-2005, 07:57 PM

Hi,

Got a reliable 2Mb ADSL connection on XP SP2 using an Alcatel Modem to
Zen ISP (previously with BT).

I can have a connection to Zen for maybe 7 days, but then the
connection will drop and my system reconnect. This may not be Zen but
BT somewhere along the system chain.

Thing is - although my PC reconnects and the system tray icon says
'connection to Zen at 2M/s', there appears to be no socket i.e

no web, ping, tracerout, etc - logging off will not help, I have to
reboot and all is fine. If I manually disconect of logoff and back on
and then connect, all works perfectly - it's only if there is a
disconnect for some other reason.

So, any thoughts on what I can tweak to auto-reconnect and actually
have a proper connection?

Many thanks.

 
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Kraftee
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      12-16-2005, 10:15 PM
(E-Mail Removed) wrote:
> Hi,
>
> Got a reliable 2Mb ADSL connection on XP SP2 using an Alcatel Modem to
> Zen ISP (previously with BT).
>
> I can have a connection to Zen for maybe 7 days, but then the
> connection will drop and my system reconnect. This may not be Zen but
> BT somewhere along the system chain.
>
> Thing is - although my PC reconnects and the system tray icon says
> 'connection to Zen at 2M/s', there appears to be no socket i.e
>
> no web, ping, tracerout, etc - logging off will not help, I have to
> reboot and all is fine. If I manually disconect of logoff and back on
> and then connect, all works perfectly - it's only if there is a
> disconnect for some other reason.
>
> So, any thoughts on what I can tweak to auto-reconnect and actually
> have a proper connection?
>
> Many thanks.


Only fool proof way I know is to get a router, sorry. USB modems
sometimes loose/forget part of their set up if the connection drops &
need to be re initialised. You do this when you reboot, the other way
which may, or may not work, is to unplug the modem for a short time &
then plug it back.


 
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Mark McIntyre
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      12-16-2005, 10:51 PM
On Fri, 16 Dec 2005 20:57:15 +0000, in uk.telecom.broadband ,
(E-Mail Removed) wrote:

>I can have a connection to Zen for maybe 7 days, but then the
>connection will drop and my system reconnect. This may not be Zen but
>BT somewhere along the system chain.


Power saving settings enabled on your USB drivers, modem, etc ?
 
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nospamx1@yahoo.co.uk
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Posts: n/a

 
      12-16-2005, 11:13 PM
On Fri, 16 Dec 2005 23:15:57 -0000, "Kraftee"
<(E-Mail Removed) please we're bristish.com> wrote:

>(E-Mail Removed) wrote:
>> Hi,
>>
>> Got a reliable 2Mb ADSL connection on XP SP2 using an Alcatel Modem to
>> Zen ISP (previously with BT).
>>
>> I can have a connection to Zen for maybe 7 days, but then the
>> connection will drop and my system reconnect. This may not be Zen but
>> BT somewhere along the system chain.
>>
>> Thing is - although my PC reconnects and the system tray icon says
>> 'connection to Zen at 2M/s', there appears to be no socket i.e
>>
>> no web, ping, tracerout, etc - logging off will not help, I have to
>> reboot and all is fine. If I manually disconect of logoff and back on
>> and then connect, all works perfectly - it's only if there is a
>> disconnect for some other reason.
>>
>> So, any thoughts on what I can tweak to auto-reconnect and actually
>> have a proper connection?
>>
>> Many thanks.

>
>Only fool proof way I know is to get a router, sorry. USB modems
>sometimes loose/forget part of their set up if the connection drops &
>need to be re initialised. You do this when you reboot, the other way
>which may, or may not work, is to unplug the modem for a short time &
>then plug it back.
>


K - wondered if it was an OS setting or such - makes sense it's the
modem itself that does not re-initialise properly. I will try and
remember to unplug and replug the modem next time to further indicate
it it's that or the OS.

Thanks.
 
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nospamx1@yahoo.co.uk
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Posts: n/a

 
      12-16-2005, 11:14 PM
On Fri, 16 Dec 2005 23:51:40 GMT, Mark McIntyre
<(E-Mail Removed)> wrote:

>On Fri, 16 Dec 2005 20:57:15 +0000, in uk.telecom.broadband ,
>(E-Mail Removed) wrote:
>
>>I can have a connection to Zen for maybe 7 days, but then the
>>connection will drop and my system reconnect. This may not be Zen but
>>BT somewhere along the system chain.

>
>Power saving settings enabled on your USB drivers, modem, etc ?


I have no pwr-saving on for any such devices.

Thanks.
 
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Kraftee
Guest
Posts: n/a

 
      12-17-2005, 11:27 AM
(E-Mail Removed) wrote:
> On Fri, 16 Dec 2005 23:15:57 -0000, "Kraftee"
> <(E-Mail Removed) please we're bristish.com> wrote:
>
>> (E-Mail Removed) wrote:
>>> Hi,
>>>
>>> Got a reliable 2Mb ADSL connection on XP SP2 using an Alcatel Modem
>>> to Zen ISP (previously with BT).
>>>
>>> I can have a connection to Zen for maybe 7 days, but then the
>>> connection will drop and my system reconnect. This may not be Zen
>>> but BT somewhere along the system chain.
>>>
>>> Thing is - although my PC reconnects and the system tray icon says
>>> 'connection to Zen at 2M/s', there appears to be no socket i.e
>>>
>>> no web, ping, tracerout, etc - logging off will not help, I have to
>>> reboot and all is fine. If I manually disconect of logoff and back
>>> on and then connect, all works perfectly - it's only if there is a
>>> disconnect for some other reason.
>>>
>>> So, any thoughts on what I can tweak to auto-reconnect and actually
>>> have a proper connection?
>>>
>>> Many thanks.

>>
>> Only fool proof way I know is to get a router, sorry. USB modems
>> sometimes loose/forget part of their set up if the connection drops &
>> need to be re initialised. You do this when you reboot, the other
>> way which may, or may not work, is to unplug the modem for a short
>> time & then plug it back.
>>

>
> K - wondered if it was an OS setting or such - makes sense it's the
> modem itself that does not re-initialise properly. I will try and
> remember to unplug and replug the modem next time to further indicate
> it it's that or the OS.
>
> Thanks.


The other thing to check is to make sure that the USB port concerned
isn't included in the OS's power management. I have problems with the
laptop & modem I have to use for testing ADSL connections & I've done
all of the above, only to find it still doesn't want to know, even been
advised by our in-house 'help' desk (sometimes the help is anything but)
to shut down the laptop, remove battery from laptop & wait 10 minutes,
put it all back together & try again. Thankfully I have never had to do
that yet, but it comes from overloading an out of date laptop (minimum
of 7 years now at least) with more & more software, they've even
installed a semi permantly running data miner to check to see if we've
got any non complient software using up system resources now.

So if a OpenRetch engineer pays you a visit & appears to be taking along
time to run a APTS line test, just bear in mind that he is most probably
having to use outdated & under resourced hardware to do so & has been
waiting at least 3 years to get something which would do the job a lot
more faster & easily..


 
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