On 08/09/06 04:25, Eeyore wrote :-
>
> Nicholas Thomas wrote:
>
>> On 07/09/06 18:29, Kasom wrote :-
>>> Hi. I live in Braintree Essex UK, and I need always-on broadband with 95% uptime and garneted bandwidth SLA.
>>>
>>> No ADSL MAX
>>> No 'up to'
>>> No best endeavours
>>>
>>> S L A only. Service Credits for failure will be stipulated.
>>>
>>> If you can provide working, professional, SLA service to an address in Braintree UK, please reply to this post.
>>>
>>> NB £100 PCM (inc. tax) is the absolute limit - I am a domestic user connecting Ethernet equipped PCs.
>> ADSL with an SLA just won't happen.
>>
>> I think there are a few ISPs which offer an SLA with SDSL... but that'd
>> be well over £100pcm
>
> I get an SLA with Idnet.
>
> Graham
>
Interesting. What package and what sort of level, if you don't mind my
asking? The website mentions service level guarantee, but doesn't say
what packages it applies on, or what level.
Additionally, the T&Cs seem full of weasel words - e.g.
"19.4 Force Majeure
We shall have no liability if we are unable to provide or connect the
Service or if the continuation of the Service is interrupted or
withdrawn due to any cause beyond our reasonable control, including (but
not limited to) actions of third parties, civil unrest, industrial
action, fire, inclement weather, and national emergency."
Of course, BT is a third party (in the context of a contractual
agreement)... and the vast majority of the faults you'd experience on an
ADSL line would be due to faults on the BT line.
Still, I could be wrong
xF,
....Nick