AOL9 wont connect wirelessly

Ok, been playing for a while this evening and sill no joy.

I am going to try a reinstall of everything on the laptop as I believe
somethimg has gone belly up.

the situation is

PC1 can aonnect using AOL8 software via the router using Ethernet

PC2 can see the router and gets a 192.168.2.65 IP address. we can access the
router setup via the laptop. The AOL9 software just says "trying to access
AOL via TCP/IP" the after 3 seconds give sthe message DNS SERVER UNAVAILABLE
OR UNREACHABLE

My Laptop connect fine using AOL9 software via the same router. So this
points to an issue with the laptop.

Any furter ideas before I burn it

On Tue, 13 Sep 2005 19:12:42 GMT, "Big Brian"
<(E-Mail Removed)> wrote:

>Any furter ideas before I burn it

MTU needs to be 1400 on laptop wireless adapter ??
DrTCP.exe


Phil
--
Remember - Global Warming is only a weather forecast :-)

"Phil Thompson" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Tue, 13 Sep 2005 19:12:42 GMT, "Big Brian"
> <(E-Mail Removed)> wrote:
>
>>Any furter ideas before I burn it
>
> MTU needs to be 1400 on laptop wireless adapter ??
> DrTCP.exe
>
>
> Phil
> --
> Remember - Global Warming is only a weather forecast :-)

How do I change it

is drtcp a program

"Phil Thompson" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Tue, 13 Sep 2005 19:12:42 GMT, "Big Brian"
> <(E-Mail Removed)> wrote:
>
>>Any furter ideas before I burn it
>
> MTU needs to be 1400 on laptop wireless adapter ??
> DrTCP.exe
>
>
> Phil
> --
> Remember - Global Warming is only a weather forecast :-)

Also , would a wromg MTu allow me to connect to router and not to the adsl

On Tue, 13 Sep 2005 21:33:42 GMT, "Big Brian"
<(E-Mail Removed)> wrote:

>How do I change it
>is drtcp a program

it is, the .exe is a clue

http://www.dslreports.com/drtcp is where it lives, there's a
screenshot there too. Note that the MTU is adapter specific, so drop
down the box to find the wireless. All PCs should be set to the same
ideally.

would it affect the AOL but not the LAN access ? - yes, its AOL that
have the cranky 1400 MTU requirement, you could wizz 1500 MTU packets
around the LAN happily and it would only be when they ventured outside
that the wheels would fall off (if indeed this is the problem).

The router might have an MTU setting on its WAN or ADSL page, that
ought to be 1400 too.

good luck.

Phil
--
Remember - Global Warming is only a weather forecast :-)

"Phil Thompson" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Tue, 13 Sep 2005 21:33:42 GMT, "Big Brian"
> <(E-Mail Removed)> wrote:
>
>>How do I change it
>>is drtcp a program
>
> it is, the .exe is a clue
>
> http://www.dslreports.com/drtcp is where it lives, there's a
> screenshot there too. Note that the MTU is adapter specific, so drop
> down the box to find the wireless. All PCs should be set to the same
> ideally.
>
> would it affect the AOL but not the LAN access ? - yes, its AOL that
> have the cranky 1400 MTU requirement, you could wizz 1500 MTU packets
> around the LAN happily and it would only be when they ventured outside
> that the wheels would fall off (if indeed this is the problem).
>
> The router might have an MTU setting on its WAN or ADSL page, that
> ought to be 1400 too.
>
> good luck.
>
> Phil
> --
> Remember - Global Warming is only a weather forecast :-)

Ill give that a go friday when i am there next. its really driving me nuts.
im sure I checked MTU via registry. tried so much I am getting all confused

>
> MTU needs to be 1400 on laptop wireless adapter ??
> DrTCP.exe
>
>

The AOL MTU issue is not wireless specific - it would also affect the
ethernet connection. It needs to be changed in the router config, rather
than on the PC itself, as the issue is on the WAN side, as apposed to
the LAN side. In this case, I don't think MTU is the problem. The most
common issue with an incorrect MTU size is problems accessing secure
sites, and some sites loading slowly (due to packet loss).


George

"George" <(E-Mail Removed)> wrote in message
news:dg7rv7$d18$(E-Mail Removed)...
> >
>> MTU needs to be 1400 on laptop wireless adapter ??
>> DrTCP.exe
>>
>>
>
> The AOL MTU issue is not wireless specific - it would also affect the
> ethernet connection. It needs to be changed in the router config, rather
> than on the PC itself, as the issue is on the WAN side, as apposed to the
> LAN side. In this case, I don't think MTU is the problem. The most common
> issue with an incorrect MTU size is problems accessing secure sites, and
> some sites loading slowly (due to packet loss).
>
>
> George
>

Any clues as to what is the issue , I have played with MTU on the router and
doesnt change a thing.

>
> Any clues as to what is the issue , I have played with MTU on the
> router and doesnt change a thing.
>

Please - let us know if you can access web pages outwith AOL

If you have uninstalled AOL Connectivity Services, disabled all
firewalls etc, then try this:-

From device manager, disable ALL network devices and modems except the
wireless adapter. Uninstall the ACS again. Restart. If you are still
getting DNS server unreachable or unavailable, then read on...

Try pinging a domain - yahoo.com accepts pings
Try pinging an external IP address (68.142.226.40 is Yahoo's)

Let us know how you get on with both of these please. Also let us know
if you can access website via IE.
Also, check that your IP address and DNS are both set to get
automatically from ISP.
Try connecting the PC via ethernet rather than wireless - see if that
works. Try the two ping tests again.

Failing all else, try the famous Winsock fix for Windows XP/2K (if you
are using Win9x, don't do this - you will kill windows!) Also, make sure
the system is in good order before you do this. Make sure spyware scans
etc are done - I take no responsibility for any damage caused to your
OS!! Only do this if you are SURE your wireless adapter is correctly
configured. If you can ping your router, you can assume it is.

Disconnect any network devices
Start Regedit - Backup the registry!!

Go to:- HKEY_LOCAL_MACHINE / System / CurrentControlSet / Services

Delete both Winsock and Winsock2
Restart the machine
Reconnect any network devices

Go to Control Panel / Network Connections
Right click any LAN connection, go to properties
Click on Install
Select Protocol and click Add
Click on the Have Disk button
Enter C:\windows\inf into the text box provided and then click on OK
Choose Microsoft, then select Internet Protocol (TCP/IP)

Close any open Windows
Uninstall the AOL Connectivity services
Restart the computer
Start AOL. If this doesn't sort the problem - I doubt anything will!
(assuming you have did what I advised previously)


George

"George" <(E-Mail Removed)> wrote in message
news:dga751$6t6$(E-Mail Removed)...
>
>>
>> Any clues as to what is the issue , I have played with MTU on the router
>> and doesnt change a thing.
>>
>
> Please - let us know if you can access web pages outwith AOL
>
> If you have uninstalled AOL Connectivity Services, disabled all firewalls
> etc, then try this:-
>
> From device manager, disable ALL network devices and modems except the
> wireless adapter. Uninstall the ACS again. Restart. If you are still
> getting DNS server unreachable or unavailable, then read on...
>
> Try pinging a domain - yahoo.com accepts pings
> Try pinging an external IP address (68.142.226.40 is Yahoo's)
>
> Let us know how you get on with both of these please. Also let us know if
> you can access website via IE.
> Also, check that your IP address and DNS are both set to get automatically
> from ISP.
> Try connecting the PC via ethernet rather than wireless - see if that
> works. Try the two ping tests again.
>
> Failing all else, try the famous Winsock fix for Windows XP/2K (if you are
> using Win9x, don't do this - you will kill windows!) Also, make sure the
> system is in good order before you do this. Make sure spyware scans etc
> are done - I take no responsibility for any damage caused to your OS!!
> Only do this if you are SURE your wireless adapter is correctly
> configured. If you can ping your router, you can assume it is.
>
> Disconnect any network devices
> Start Regedit - Backup the registry!!
>
> Go to:- HKEY_LOCAL_MACHINE / System / CurrentControlSet / Services
>
> Delete both Winsock and Winsock2
> Restart the machine
> Reconnect any network devices
>
> Go to Control Panel / Network Connections
> Right click any LAN connection, go to properties
> Click on Install
> Select Protocol and click Add
> Click on the Have Disk button
> Enter C:\windows\inf into the text box provided and then click on OK
> Choose Microsoft, then select Internet Protocol (TCP/IP)
>
> Close any open Windows
> Uninstall the AOL Connectivity services
> Restart the computer
> Start AOL. If this doesn't sort the problem - I doubt anything will!
> (assuming you have did what I advised previously)
>
>
> George
>

Hi

No i cant access web pages via IE on either PC , though the AOL8 on the
desktop allows me to view web pages ok.