AOL tell me I can only have 512K....

....but 2 days ago I was with Zen at 1meg. As much as I try to tell AOL,
they can't upgrade to their Gold scheme as their system tells them my
line is only capable of 512K, even though I was connecting at 1meg with
Zen. The Broadband checker tells me I may be able to have up to 2.5meg.
What can I do to convince AOL to upgrade me? Help!!

"j" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) ups.com...
> ...but 2 days ago I was with Zen at 1meg. As much as I try to tell AOL,
> they can't upgrade to their Gold scheme as their system tells them my
> line is only capable of 512K, even though I was connecting at 1meg with
> Zen. The Broadband checker tells me I may be able to have up to 2.5meg.
> What can I do to convince AOL to upgrade me? Help!!

Threaten to leave?

(kim)

fire me an email and I'll sort something out for you

j wrote:
> ...but 2 days ago I was with Zen at 1meg. As much as I try to tell AOL,
> they can't upgrade to their Gold scheme as their system tells them my
> line is only capable of 512K, even though I was connecting at 1meg with
> Zen. The Broadband checker tells me I may be able to have up to 2.5meg.
> What can I do to convince AOL to upgrade me? Help!!

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
> fire me an email and I'll sort something out for you


How does that work then ?
Are you employed by AOL or authorised to intervene on their customers behalf
?

Joe Lee






> j wrote:
>> ...but 2 days ago I was with Zen at 1meg. As much as I try to tell AOL,
>> they can't upgrade to their Gold scheme as their system tells them my
>> line is only capable of 512K, even though I was connecting at 1meg with
>> Zen. The Broadband checker tells me I may be able to have up to 2.5meg.
>> What can I do to convince AOL to upgrade me? Help!!
>

On 12 Jul 2006 19:04:01 -0700, (E-Mail Removed) wrote:

>fire me an email and I'll sort something out for you
>
>j wrote:
>> ...but 2 days ago I was with Zen at 1meg. As much as I try to tell AOL,

YGM

Lorenz (jumping on the bandwagon)

[L.]

I've sent you a mail. Please help if you can. Many thanks.


Joe Lee wrote:
> <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) oups.com...
> > fire me an email and I'll sort something out for you
>
>
> How does that work then ?
> Are you employed by AOL or authorised to intervene on their customers behalf
> ?
>
> Joe Lee
>
>
>
>
>
>
> > j wrote:
> >> ...but 2 days ago I was with Zen at 1meg. As much as I try to tell AOL,
> >> they can't upgrade to their Gold scheme as their system tells them my
> >> line is only capable of 512K, even though I was connecting at 1meg with
> >> Zen. The Broadband checker tells me I may be able to have up to 2.5meg.
> >> What can I do to convince AOL to upgrade me? Help!!
> >