AOL to charge for Customer Sevice Calls.

I notice that AOL are shortly to start chargeing for Customer Service
Calls.(You will have to ring an 0870 no to contact them). Talk about
rip off Joe Public.

Presumably as this a change in there T&C you will be able to get out of
your contact with them,within 30 days of being notified.

When i say get out of your contact.I meant to say contract of course.

In article <(E-Mail Removed) om>,
(E-Mail Removed) says...
> When i say get out of your contact.I meant to say contract of course.
>
>
I wouldn't have thought that charging for support calls would be enough
of a fundemental change in the T&C's to allow you to break your
contract.
--
Mugwump

Reply to 'usenetmail{at}discworld{dot}org{dot}uk

Mugwump wrote:
> In article <(E-Mail Removed) om>,
> (E-Mail Removed) says...
>> When i say get out of your contact.I meant to say contract of course.
>>
>>
> I wouldn't have thought that charging for support calls would be
> enough of a fundemental change in the T&C's to allow you to break your
> contract.

Are you sure? Does it have to be a fundamental change? I'm no expert
but surely when any charge is added after the contract is signed the
option to leave without penalty should be offered?

"Rupert" <(E-Mail Removed)> wrote:

>I notice that AOL are shortly to start chargeing for Customer Service
>Calls.(You will have to ring an 0870 no to contact them). Talk about
>rip off Joe Public.

Try http://www.saynoto0870.co.uk and search for an alternative number.

Great site :-)

I used it and use an 0800 number rather than an 0870 for Sky


--
(E-Mail Removed)SPAM (delete NOSPAM)
www.redoak.co.uk www.eze-buy.co.uk

Its possible that there want be an alternative geo no for the new 0870
AOL number.

Whats the 0800 number ?

"John Perry" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Rupert" <(E-Mail Removed)> wrote:
>
>>I notice that AOL are shortly to start chargeing for Customer Service
>>Calls.(You will have to ring an 0870 no to contact them). Talk about
>>rip off Joe Public.
>
> Try http://www.saynoto0870.co.uk and search for an alternative number.
>
> Great site :-)
>
> I used it and use an 0800 number rather than an 0870 for Sky
>
>
> --
> (E-Mail Removed)SPAM (delete NOSPAM)
> www.redoak.co.uk www.eze-buy.co.uk

"Mugwump" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In article <(E-Mail Removed) om>,
> (E-Mail Removed) says...
>> When i say get out of your contact.I meant to say contract of course.
>>
>>
> I wouldn't have thought that charging for support calls would be enough
> of a fundemental change in the T&C's to allow you to break your
> contract.

If the reason for taking the contract out in the first place was free
customer services (and AOL did plug this heavily in their ads) then it
sounds like a good reason to me.

Ivor

On 24 Jun 2005 10:56:40 -0700, "Rupert" <(E-Mail Removed)>
wrote:

>Its possible that there want be an alternative geo no for the new 0870
>AOL number.

probably starting +91 22

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

"KS" <(E-Mail Removed)> wrote:

>Whats the 0800 number ?

AOL 0207 3488000 0800 3764406 Head Office; Fax: 0207 3488002;
Customer Service Fax: 0800 2797446

AOL 0117 9191100 0800 3765432 Member services - Broadband
Queries,Tech support & New customers


These are the geo numbers for AOL

>
>"John Perry" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>> "Rupert" <(E-Mail Removed)> wrote:
>>
>>>I notice that AOL are shortly to start chargeing for Customer Service
>>>Calls.(You will have to ring an 0870 no to contact them). Talk about
>>>rip off Joe Public.
>>
>> Try http://www.saynoto0870.co.uk and search for an alternative number.
>>
>> Great site :-)
>>
>> I used it and use an 0800 number rather than an 0870 for Sky
>>
>>
>> --
>> (E-Mail Removed)SPAM (delete NOSPAM)
>> www.redoak.co.uk www.eze-buy.co.uk
>

--
(E-Mail Removed)SPAM (delete NOSPAM)
www.redoak.co.uk www.eze-buy.co.uk