Anyone use UK Online as ISP

Anyone use UK Online as their ISP? I'm considering moving to them as
they are one of only two ISP's in my area who offer ADSL2 on my
exchange. I'm having major problems with my current ISP as they are
passing my support call between themselves and BT and it's not moving
forward. My connection has been down for 3 weeks and thought that
changing to a LLU on ADSL2 may help.

Any bad or good experience with them?

(E-Mail Removed) wrote:
> Anyone use UK Online as their ISP? I'm considering moving to them as
> they are one of only two ISP's in my area who offer ADSL2 on my
> exchange. I'm having major problems with my current ISP as they are
> passing my support call between themselves and BT and it's not moving
> forward. My connection has been down for 3 weeks and thought that
> changing to a LLU on ADSL2 may help.
>
> Any bad or good experience with them?

They are now owned by murdoch....

--
Adrian C

Saw that Sky/Easynet owns it. Well sky have a pretty good rep at the
moment for broadband. Was going to go for UK Online as I don't have
sky at all and would need to pay £130 for box and set up.

Adrian C wrote:

> (E-Mail Removed) wrote:
> > Anyone use UK Online as their ISP? I'm considering moving to them as
> > they are one of only two ISP's in my area who offer ADSL2 on my
> > exchange. I'm having major problems with my current ISP as they are
> > passing my support call between themselves and BT and it's not moving
> > forward. My connection has been down for 3 weeks and thought that
> > changing to a LLU on ADSL2 may help.
> >
> > Any bad or good experience with them?
>
> They are now owned by murdoch....
>
> --
> Adrian C

(E-Mail Removed) wrote:
> Saw that Sky/Easynet owns it. Well sky have a pretty good rep at the
> moment for broadband. Was going to go for UK Online as I don't have
> sky at all and would need to pay £130 for box and set up.

Seems pretty good going by this review, which also made today's Metro
freebie newspaper in London.
<http://www.broadband-expert.co.uk/uk_online-broadband/>

I had a couple of friends use it in 2005. One couldn't get setup at all
(the line never got activated on time so she* cancelled and went to
AOL...) and the other has a Netgear DG632 which too occasionally needs
restarting, and UK-Online at that time were only recommending their own
router.

* - AOL is the default choice of the non-technically minded. I wonder if
they have the most number of UK female users?

--
Adrian C

(E-Mail Removed) <(E-Mail Removed)> wrote:

> Anyone use UK Online as their ISP? I'm considering moving to them as
> they are one of only two ISP's in my area who offer ADSL2 on my
> exchange. I'm having major problems with my current ISP as they are
> passing my support call between themselves and BT and it's not moving
> forward. My connection has been down for 3 weeks and thought that
> changing to a LLU on ADSL2 may help.
>
> Any bad or good experience with them?

I've used them for almost 10 years now, originally as a dial-up, and
never had major problems. On the rare occasions I had to call tech
support I always got a friendly intelligent response.
Since switching to the broadband service I'm still happy -- they simply
seem to get on with the job.
Shameless, I know, but if you do sign up with UKOL please quote my
username ("sim", not "coz" as above) and we both receive a free month.

--
Simon

(E-Mail Removed) wrote:
> Saw that Sky/Easynet owns it. Well sky have a pretty good
> rep at the moment for broadband. Was going to go for UK
> Online as I don't have sky at all and would need to pay
> £130 for box and set up.
>

Sky has got a good rep?????????

Walks away shaking his head in disbelief

very good service for 2 years until i moved to O2 ,they are rubbish!
so i am going back to ukonline again

(E-Mail Removed) wrote:
> very good service for 2 years until i moved to O2 ,they
> are rubbish! so i am going back to ukonline again

Does not compute, if they were that good why not go back to
SKY?

> (E-Mail Removed) wrote:
> > very good service for 2 years until i moved to O2 ,they
> > are rubbish! so i am going back to ukonline again
>
> Does not compute, if they were that good why not go back to
> SKY?

Think he means UKonline, who are owned by Sky/Easynet or whatever you
wan to call them.

Take it you have had bad experience with sky? I know several people
who have signed up to sky bband and everything went smoothly and each
person got good connection speeds.