I recently moved to a BT only area, and after waiting 3 weeks to have
my BT line connected, I then applied for broadband with NTL Freedom.
Did it on the phone, cos their online system was down (a great
start!), was told they'd post me a few things to sign, and once they'd
got them back, wheels would be set in motion, and I should be back up
to speed in about 4 weeks.... Then I find out I'm on a DACS, so it'll
probs take a bit longer, but nothing to worry about as BT would sort
that out, then a week later, not received anything from NTL, so I
phoned them up to be told I'd failed the credit check! No idea how
that could have happened, cos I just got a new credit card about a
month ago with a lovely credit limit....
But this wasn;t a problem, as they would just create a dialup account
for me, and upgrade it to broadband, thus avoiding the credit
check!!!!! So, what was the point of doing a credit check in the first
place???????? No use a dialup account for a couple of months, and then
upgrade to broadband - they've done it straight away! What kind of a
way is this for a company to do business??????
AL