Any comments on Be '24 Mb broadband'?

Hi all,

Apparently next month Be '24 Mb broadband' (www.bethere.co.uk) will
be available on my exchange.

Anyone had any experience with this company (Be)? What are they like
to deal with?

At the moment I use Nildram 'MaxDSL' and my line syncs at 8 Mbps but my
throughput averages around 4 Mbps, rarely rises above 5 Mbps and (usual
weekday afternoons) it can drop as low as 1-2 Mbps.

Bearing that in mind, what are the chances that I would actually get a
much faster throughput with this '24 Mb broadband' ?

Any other comments, warnings, etc?

Thanks

Kit

"Kit" <(E-Mail Removed)> wrote in message
news:220320070955066779%(E-Mail Removed)...
>
> Hi all,
>
> Apparently next month Be '24 Mb broadband' (www.bethere.co.uk) will
> be available on my exchange.
>
> Anyone had any experience with this company (Be)? What are they like
> to deal with?

They're ok, you can open a ticket on their website, and usually get a
response in good time.

> At the moment I use Nildram 'MaxDSL' and my line syncs at 8 Mbps but
> my
> throughput averages around 4 Mbps, rarely rises above 5 Mbps and
> (usual
> weekday afternoons) it can drop as low as 1-2 Mbps.
>
> Bearing that in mind, what are the chances that I would actually get
> a
> much faster throughput with this '24 Mb broadband' ?
>
> Any other comments, warnings, etc?

You shud get a decent speed with BE.
When I was with Wanadoo I was gettin around 6Mb.
With BE I get 16Mb.

"Kit" <(E-Mail Removed)> wrote in message
news:220320070955066779%(E-Mail Removed)...
>
> Hi all,
>
> Apparently next month Be '24 Mb broadband' (www.bethere.co.uk) will
> be available on my exchange.
>
> Anyone had any experience with this company (Be)? What are they like
> to deal with?
>
> At the moment I use Nildram 'MaxDSL' and my line syncs at 8 Mbps but my
> throughput averages around 4 Mbps, rarely rises above 5 Mbps and (usual
> weekday afternoons) it can drop as low as 1-2 Mbps.
>
> Bearing that in mind, what are the chances that I would actually get a
> much faster throughput with this '24 Mb broadband' ?

Post your line statistics and someone will be able to tell you.

In article <etu08n$8mr$(E-Mail Removed)>, <"dennis@home"> wrote:

> "Kit" <(E-Mail Removed)> wrote in message
> news:220320070955066779%(E-Mail Removed)...
> >
> > Hi all,
> >
> > Apparently next month Be '24 Mb broadband' (www.bethere.co.uk) will
> > be available on my exchange.
> >
> > Anyone had any experience with this company (Be)? What are they like
> > to deal with?
> >
> > At the moment I use Nildram 'MaxDSL' and my line syncs at 8 Mbps but my
> > throughput averages around 4 Mbps, rarely rises above 5 Mbps and (usual
> > weekday afternoons) it can drop as low as 1-2 Mbps.
> >
> > Bearing that in mind, what are the chances that I would actually get a
> > much faster throughput with this '24 Mb broadband' ?
>
> Post your line statistics and someone will be able to tell you.

Is this what you mean?

Operational data report : near end (Downstream)
-----------------------------------------------
Attainable line rate : 9580 kbit/sec
Attainable Atm rate : 8480 kbit/sec
Used line rate : 8600 kbit/sec
Fast used Atm rate : 0 kbit/sec
Interleaved used Atm rate : 7616 kbits/sec
Rel. capacity occupation : 90
Noise Margin : 11 dB
Line attenuation : 22 dB
Output Power : 19 dBm


Kit

"Kit" <(E-Mail Removed)> wrote in message
news:220320071427009548%(E-Mail Removed)...
> In article <etu08n$8mr$(E-Mail Removed)>, <"dennis@home"> wrote:
>
>> "Kit" <(E-Mail Removed)> wrote in message
>> news:220320070955066779%(E-Mail Removed)...
>> >
>> > Hi all,
>> >
>> > Apparently next month Be '24 Mb broadband' (www.bethere.co.uk) will
>> > be available on my exchange.
>> >
>> > Anyone had any experience with this company (Be)? What are they like
>> > to deal with?
>> >
>> > At the moment I use Nildram 'MaxDSL' and my line syncs at 8 Mbps but my
>> > throughput averages around 4 Mbps, rarely rises above 5 Mbps and (usual
>> > weekday afternoons) it can drop as low as 1-2 Mbps.
>> >
>> > Bearing that in mind, what are the chances that I would actually get a
>> > much faster throughput with this '24 Mb broadband' ?
>>
>> Post your line statistics and someone will be able to tell you.
>
> Is this what you mean?
>
> Operational data report : near end (Downstream)
> -----------------------------------------------
> Attainable line rate : 9580 kbit/sec
> Attainable Atm rate : 8480 kbit/sec
> Used line rate : 8600 kbit/sec
> Fast used Atm rate : 0 kbit/sec
> Interleaved used Atm rate : 7616 kbits/sec
> Rel. capacity occupation : 90
> Noise Margin : 11 dB
> Line attenuation : 22 dB
> Output Power : 19 dBm
>
>
> Kit

maybe get 14-18 mb

dennis@home wrote:
> "Kit" <(E-Mail Removed)> wrote in message
> news:220320070955066779%(E-Mail Removed)...
>>
>> Bearing that in mind, what are the chances that I would actually
>> get a much faster throughput with this '24 Mb broadband' ?
>
> Post your line statistics and someone will be able to tell you.

Spooky. Be have just enabled my exchange too and I was going to post almost
exactly the same questions.

Line stats : 512k
Down Noise Margin: 11.5dB
Down Attenuation: 62dB

Crow flies distance to exchange: 3.4km
Likely cable length given I live on an ex-field and the road does a 1 mile
dog-leg before heading towards the exchange:~5km

"Grant" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> dennis@home wrote:
>> "Kit" <(E-Mail Removed)> wrote in message
>> news:220320070955066779%(E-Mail Removed)...
>>>
>>> Bearing that in mind, what are the chances that I would actually
>>> get a much faster throughput with this '24 Mb broadband' ?
>>
>> Post your line statistics and someone will be able to tell you.
>
> Spooky. Be have just enabled my exchange too and I was going to post
> almost exactly the same questions.
>
> Line stats : 512k
> Down Noise Margin: 11.5dB
> Down Attenuation: 62dB
>
> Crow flies distance to exchange: 3.4km
> Likely cable length given I live on an ex-field and the road does a 1 mile
> dog-leg before heading towards the exchange:~5km
>

Be generally won't provision anyone with a line longer than 5.5km and your
attentuation is very high.
Give them a ring - it's a freephone number, 0808 234 8566. They are usually
pretty conservative on speed estimates.
Also, if you want a month for free, I'd happy to refer
There is also a promo for free connection until the end of March

"Kit" <(E-Mail Removed)> wrote in message
news:220320070955066779%(E-Mail Removed)...
>
> Hi all,
>
> Apparently next month Be '24 Mb broadband' (www.bethere.co.uk) will
> be available on my exchange.
>
> Anyone had any experience with this company (Be)? What are they like
> to deal with?
>
> At the moment I use Nildram 'MaxDSL' and my line syncs at 8 Mbps but my
> throughput averages around 4 Mbps, rarely rises above 5 Mbps and (usual
> weekday afternoons) it can drop as low as 1-2 Mbps.
>
> Bearing that in mind, what are the chances that I would actually get a
> much faster throughput with this '24 Mb broadband' ?
>
> Any other comments, warnings, etc?
>
> Thanks
>
> Kit

I have been with Be since the beginning of June last year when I moved from
BT.
I only have BT to compare with, but Be really are excellent
Freephone number for customer support 24/7, online ticketing system with
fairly swift responses in most cases, forums frequented by staff members and
very good support from other Be users (including myself)
The call centre is based in Sofia and the team are pretty well trained and
their English is excellent (certainly far better than I could do in any of
the other languages I speak)
A big congestion issue last year was pretty much sorted in 2 - 3 weeks by
increasing bandwidth of links
There are some gripes like the slightly unreliable BeBox (Speedtouch 716WL
or 780WL) and dodgy DNS servers (although now vastly improved), but these
are things you can easily get around.
Happy to answer any specific questions
There is currently a promo for free connection until the end of March and
they've just re-introduced their referral scheme where the referrer and
referee both get a month free ( hint )

Nicola
A very happy Be user

> Crow flies distance to exchange: 3.4km

I'm 2.8km to the exchange according to Be, and suggested i'd be looking
at 7.5 to 8 Mbit download speed. This, according to the Be forums, is
usually a conservative estimate of true speed once connected.

> Crow flies distance to exchange: 3.4km

....oh, and when Pipex stop phucking me about over my MAC code (waiting
since 10th March) i'll be looking at Sky Max