I am loosing the connection between router and Windows XP

I have been having this problem with the D-Link 624 router and then swtiched
to 2 different Netgear WGR614c3 routers, but it is still the same result. I
just get random disconnects between my router and Windows XP. Here is what I
have tried:

1) Disabled the onboard 3Com Gigabit LOM (3C940) Network card (via the
motherboard BIOS)
2) Installed a Netgear Fast Ethernet FA310TX network card, which worked fine
for over 2 years before. It is set to Auto-Sensing speed, Threshhold=256
bytes and burst length is 16 DWORDS.
3) Made sure that the MTU is set to 1492 and disabled UPnP on the router.
4) Double-checked that each CAT-5 cable to make sure it is working fine. I
even replaced two of them and then pulled and tugged them to see if any of
these might cause this disconnection problem, but I could not replicate the
issue described below
5) And yes, my Westell Verizon DSL modem is running in bridge-only mode.

But alas, I am still having the same issue. Every few hours I get that
"LAN cable has been unplugged" system tray icon pop up at the bottom right
and I loose the internet connection. Give it about 20-30 seconds, and I
am again auo-reconnected to the internet.

One other thing: Some of you have mentioned that the 2.4Ghz phone sometimes
cause havoc, but I again remind you that my issue has nothing to do with
wireless interruptions. This is happening on the machine to which the
router is physcially connected.

I am open to hear any other ideas.

"M. B." <(E-Mail Removed)> wrote in
news:cUfUb.16094$(E-Mail Removed):

> I have been having this problem with the D-Link 624 router and then
> swtiched to 2 different Netgear WGR614c3 routers, but it is still the
> same result. I just get random disconnects between my router and
> Windows XP. Here is what I have tried:
>
> 1) Disabled the onboard 3Com Gigabit LOM (3C940) Network card (via the
> motherboard BIOS)
> 2) Installed a Netgear Fast Ethernet FA310TX network card, which
> worked fine for over 2 years before. It is set to Auto-Sensing
> speed, Threshhold=256 bytes and burst length is 16 DWORDS.
> 3) Made sure that the MTU is set to 1492 and disabled UPnP on the
> router. 4) Double-checked that each CAT-5 cable to make sure it is
> working fine. I even replaced two of them and then pulled and tugged
> them to see if any of these might cause this disconnection problem,
> but I could not replicate the issue described below
> 5) And yes, my Westell Verizon DSL modem is running in bridge-only
> mode.
>
> But alas, I am still having the same issue. Every few hours I get
> that "LAN cable has been unplugged" system tray icon pop up at the
> bottom right and I loose the internet connection. Give it about
> 20-30 seconds, and I am again auo-reconnected to the internet.
>
> One other thing: Some of you have mentioned that the 2.4Ghz phone
> sometimes cause havoc, but I again remind you that my issue has
> nothing to do with wireless interruptions. This is happening on the
> machine to which the router is physcially connected.
>
> I am open to hear any other ideas.
>
>
>

I would suggest disabling the Wireless Zero Configuration service on XP.
Once that was done on the XP O/S, the wireless connection became stable.
You may have to go to the Device Mangaer and and reinstall the downloaded
driver for the NIC and you can configure it at the Device Manager as
well. I also uninstalled the utility for the card and let XP show the
signal strength by placing the mouse pointer on the Network Connection
Icon in the Job Tray.

HTH

Duane

Duane,

Thanks for the suggestion.
I have actually gone ahead and "disabled" the Wireless Zero Configuration
Services. After shutting down the PC, I turned off the router and then
turned it back on and then the PC.

Everything came back looking okay (for now). My question is this:

Since I turned this service off, should I still re-install the NIC driver
and put back the LAN config to Obtain IP automatically and not show the DNS
inside the Windows XP? Or since it works anyway, I should leave it as is?

Thanks!
--
To reply via email to this message, please delete REMOVETHESPAM from the
beginning of the email address.



"Duane Arnold" <(E-Mail Removed)> wrote in message
news:Xns9485D2FA5DC59darnold92insightbbco@63.240.7 6.16...
> "M. B." <(E-Mail Removed)> wrote in
> news:cUfUb.16094$(E-Mail Removed):
>
> > I have been having this problem with the D-Link 624 router and then
> > swtiched to 2 different Netgear WGR614c3 routers, but it is still the
> > same result. I just get random disconnects between my router and
> > Windows XP. Here is what I have tried:
> >
> > 1) Disabled the onboard 3Com Gigabit LOM (3C940) Network card (via the
> > motherboard BIOS)
> > 2) Installed a Netgear Fast Ethernet FA310TX network card, which
> > worked fine for over 2 years before. It is set to Auto-Sensing
> > speed, Threshhold=256 bytes and burst length is 16 DWORDS.
> > 3) Made sure that the MTU is set to 1492 and disabled UPnP on the
> > router. 4) Double-checked that each CAT-5 cable to make sure it is
> > working fine. I even replaced two of them and then pulled and tugged
> > them to see if any of these might cause this disconnection problem,
> > but I could not replicate the issue described below
> > 5) And yes, my Westell Verizon DSL modem is running in bridge-only
> > mode.
> >
> > But alas, I am still having the same issue. Every few hours I get
> > that "LAN cable has been unplugged" system tray icon pop up at the
> > bottom right and I loose the internet connection. Give it about
> > 20-30 seconds, and I am again auo-reconnected to the internet.
> >
> > One other thing: Some of you have mentioned that the 2.4Ghz phone
> > sometimes cause havoc, but I again remind you that my issue has
> > nothing to do with wireless interruptions. This is happening on the
> > machine to which the router is physcially connected.
> >
> > I am open to hear any other ideas.
> >
> >
> >
>
> I would suggest disabling the Wireless Zero Configuration service on XP.
> Once that was done on the XP O/S, the wireless connection became stable.
> You may have to go to the Device Mangaer and and reinstall the downloaded
> driver for the NIC and you can configure it at the Device Manager as
> well. I also uninstalled the utility for the card and let XP show the
> signal strength by placing the mouse pointer on the Network Connection
> Icon in the Job Tray.
>
> HTH
>
> Duane

Well, I disabled the "Wirless Zero Configuration" services, and within 10
minutes of the reboot, I again lost the LAN connection. I went inside the
Manage | System Event Log and found this first entry (under TCPIP) :



The system detected that network adapter
\DEVICE\TCPIP_{143B8F42-637C-404C-BA9D-ED75774914C4} was disconnected from
the network, and the adapter's network configuration has been released. If
the network adapter was not disconnected, this may indicate that it has
malfunctioned. Please contact your vendor for updated drivers.



*** and 20 second later, another entry ***



The system detected that network adapter
\DEVICE\TCPIP_{143B8F42-637C-404C-BA9D-ED75774914C4} was connected to the
network, and has initiated normal operation over the network adapter.



This is really INSANE.



So, I am back to first base. For sure it cannot be bad cables (tried 5
different ones), bad router (tried 5 different ones from 3 different brands)
and bad NIC card (tried two different ones).



- Michael

"Duane Arnold" <(E-Mail Removed)> wrote in message
news:Xns9485D2FA5DC59darnold92insightbbco@63.240.7 6.16...
> "M. B." <(E-Mail Removed)> wrote in
> news:cUfUb.16094$(E-Mail Removed):
>
> > I have been having this problem with the D-Link 624 router and then
> > swtiched to 2 different Netgear WGR614c3 routers, but it is still the
> > same result. I just get random disconnects between my router and
> > Windows XP. Here is what I have tried:
> >
> > 1) Disabled the onboard 3Com Gigabit LOM (3C940) Network card (via the
> > motherboard BIOS)
> > 2) Installed a Netgear Fast Ethernet FA310TX network card, which
> > worked fine for over 2 years before. It is set to Auto-Sensing
> > speed, Threshhold=256 bytes and burst length is 16 DWORDS.
> > 3) Made sure that the MTU is set to 1492 and disabled UPnP on the
> > router. 4) Double-checked that each CAT-5 cable to make sure it is
> > working fine. I even replaced two of them and then pulled and tugged
> > them to see if any of these might cause this disconnection problem,
> > but I could not replicate the issue described below
> > 5) And yes, my Westell Verizon DSL modem is running in bridge-only
> > mode.
> >
> > But alas, I am still having the same issue. Every few hours I get
> > that "LAN cable has been unplugged" system tray icon pop up at the
> > bottom right and I loose the internet connection. Give it about
> > 20-30 seconds, and I am again auo-reconnected to the internet.
> >
> > One other thing: Some of you have mentioned that the 2.4Ghz phone
> > sometimes cause havoc, but I again remind you that my issue has
> > nothing to do with wireless interruptions. This is happening on the
> > machine to which the router is physcially connected.
> >
> > I am open to hear any other ideas.
> >
> >
> >
>
> I would suggest disabling the Wireless Zero Configuration service on XP.
> Once that was done on the XP O/S, the wireless connection became stable.
> You may have to go to the Device Mangaer and and reinstall the downloaded
> driver for the NIC and you can configure it at the Device Manager as
> well. I also uninstalled the utility for the card and let XP show the
> signal strength by placing the mouse pointer on the Network Connection
> Icon in the Job Tray.
>
> HTH
>
> Duane

I have been battling this issue now for a week, and just came up on
something
interesting:

As suggested by some, I disabled the "Wirless Zero Configuration" services,
and within 10 minutes of the reboot, I again lost the LAN connection. I
went inside the Manage | System Event Log and found this first entry (under
TCPIP) :

The system detected that network adapter
\DEVICE\TCPIP_{143B8F42-637C-404C-BA9D-ED75774914C4} was disconnected from
the network, and the adapter's network configuration has been released. If
the network adapter was not disconnected, this may indicate that it has
malfunctioned. Please contact your vendor for updated drivers.

*** and only 5 second later, another entry ***

The system detected that network adapter
\DEVICE\TCPIP_{143B8F42-637C-404C-BA9D-ED75774914C4} was connected to the
network, and has initiated normal operation over the network adapter.

*** ALSO *** I actually got to watch the router (Netgear WGR614v3) during
one of these "disconnects" from the LAN and saw that it looked like it was
turned off and then turned back on again (almost all of the lights went
dark, except the POWER light) and then re-sync'ed). I would love to tell
you that it might be a
defective router, but this is a SECOND one of this kind that I am trying
with the same symptom.

I have also re-checked but my "current" NIC card does not have any
power-suspend mode (or sleep mode), so this cannot be the case. And
lastly, my router does not have any "lease expiration" options so it cannot
be this (especially that sometimes my connection holds 2 hours, and
sometimes just 15 minutes)

So, I am back to first base. For sure it cannot be bad cables (tried 5
different ones), bad router (tried 5 different ones from 3 different brands
Linksys, D-Link and now Netgear) and bad NIC card (tried two different
ones).

Thanks again everyone!

--
To reply via email to this message, please delete REMOVETHESPAM from the
beginning of the email address.

"M. B." <(E-Mail Removed)> wrote in message
news:cUfUb.16094$(E-Mail Removed)...
> I have been having this problem with the D-Link 624 router and then
swtiched
> to 2 different Netgear WGR614c3 routers, but it is still the same result.
I
> just get random disconnects between my router and Windows XP. Here is what
I
> have tried:
>
> 1) Disabled the onboard 3Com Gigabit LOM (3C940) Network card (via the
> motherboard BIOS)
> 2) Installed a Netgear Fast Ethernet FA310TX network card, which worked
fine
> for over 2 years before. It is set to Auto-Sensing speed, Threshhold=256
> bytes and burst length is 16 DWORDS.
> 3) Made sure that the MTU is set to 1492 and disabled UPnP on the router.
> 4) Double-checked that each CAT-5 cable to make sure it is working fine.
I
> even replaced two of them and then pulled and tugged them to see if any of
> these might cause this disconnection problem, but I could not replicate
the
> issue described below
> 5) And yes, my Westell Verizon DSL modem is running in bridge-only mode.
>
> But alas, I am still having the same issue. Every few hours I get that
> "LAN cable has been unplugged" system tray icon pop up at the bottom right
> and I loose the internet connection. Give it about 20-30 seconds, and I
> am again auo-reconnected to the internet.
>
> One other thing: Some of you have mentioned that the 2.4Ghz phone
sometimes
> cause havoc, but I again remind you that my issue has nothing to do with
> wireless interruptions. This is happening on the machine to which the
> router is physcially connected.
>
> I am open to hear any other ideas.
>
>

"M. B." <(E-Mail Removed)> wrote in
news:UFvUb.13145$(E-Mail Removed):

> I have been battling this issue now for a week, and just came up on
> something
> interesting:
>
> As suggested by some, I disabled the "Wirless Zero Configuration"
> services, and within 10 minutes of the reboot, I again lost the LAN
> connection. I went inside the Manage | System Event Log and found
> this first entry (under TCPIP) :
>
> The system detected that network adapter
> \DEVICE\TCPIP_{143B8F42-637C-404C-BA9D-ED75774914C4} was disconnected
> from the network, and the adapter's network configuration has been
> released. If the network adapter was not disconnected, this may
> indicate that it has malfunctioned. Please contact your vendor for
> updated drivers.
>
> *** and only 5 second later, another entry ***
>
> The system detected that network adapter
> \DEVICE\TCPIP_{143B8F42-637C-404C-BA9D-ED75774914C4} was connected to
> the network, and has initiated normal operation over the network
> adapter.
>
> *** ALSO *** I actually got to watch the router (Netgear WGR614v3)
> during one of these "disconnects" from the LAN and saw that it looked
> like it was turned off and then turned back on again (almost all of
> the lights went dark, except the POWER light) and then re-sync'ed).
> I would love to tell you that it might be a
> defective router, but this is a SECOND one of this kind that I am
> trying with the same symptom.
>
> I have also re-checked but my "current" NIC card does not have any
> power-suspend mode (or sleep mode), so this cannot be the case. And
> lastly, my router does not have any "lease expiration" options so it
> cannot be this (especially that sometimes my connection holds 2 hours,
> and sometimes just 15 minutes)
>
> So, I am back to first base. For sure it cannot be bad cables (tried
> 5 different ones), bad router (tried 5 different ones from 3 different
> brands Linksys, D-Link and now Netgear) and bad NIC card (tried two
> different ones).
>
> Thanks again everyone!
>

Well,

I had a situation where the wireless connection on my laptop, Win ME at
the time, would drop the connection and the machine would reboot itself,
out of nowhere. This happened for sometime until I discovered that each
time a car or truck drove by putting out a lot of frequencies, down went
the wireless connection and the machine rebooted. I switched to Win2k on
the machine and it never happened again.

I switched to XP Pro and as I recall, the connection started dropping
again as autos drove by but no reboot by the XP O/S, until I did what I
told you about in the other post and it cleared.

Maybe, you have some interference that is happening and is dropping the
connection on you.

Hell, you have tried everything else. <g>

A relocation of the equipment may be needed.

Duane

I am happy to report that after 8 days of constant battles, reboots, phone
calls, cable pulling, router changing, it seems that I finally have found a
combination that has had me using Verizon DSL account for over 12 hours so
far without any kind of interruptions.



Since so many of you tried giving me comments and suggestions, I felt that
it is necessary for me to post this here so that the next person will not
(hopefully) need to go through this hell as I did!



My original problem was that when after I purchased a D-Link Wireless Router
DI-624, I would get disconnected from Verizon DSL at least once every 2
hours or so. My internet access would "freeze" and then a little popup box
at the bottom right system tray would tell me that the "LAN cable has been
unplugged". After about a minute or so, my internet connection would be
back working This was NEVER happening during the 2+ years I was using my
Westell modem alone (running in router mode).

Please keep in mind: The problem I was having was not wireless related as
it was happening to the desktop computer to which the router/westell was
connected to!


During these last 8 days, I tried: one DI-624 wireless router, two Netgear
614v3 routers and two Linksys WRT54G v.2 routers. In addition, I received a
brand new Westell 2200 modem from Verizon. I also tried about four
different CAT-5 cables. Here is the final outcome:



I have the Linksys WRT54G (version 2) wireless router connected to the
Netgear Fast Ethernet FA310TX network card in Auto-Sense mode (using the
built-in XP drivers, as Netgear told me that there was never a newer
revision released). I have DISABLED the built-in 3Com Gigabit LOM (3C940)
network card (via the ASUS P4C800 Deluxe motherboard BIOS), DISABLED the
Zero Wireless Configuration service, and have put in the IP/Gateway/DNS
address numbers inside my Windows XP Network Connections | LAN setup. My
operating system is Windows XP Pro SP1 and the modem is a Westell 2200
configured as bridge only.



If my situation continues to be stable, I *might* try to go back to the 3Com
built-in card (disable any power management) and then re-enabling the Zero
Wireless Configuration services. But in reality, I am happy with the way
things are and have already spent enough time trying to get my router to
work with Verizon DSL without having it drop connections!



Now, the next step will be setting up the WIRELESS part of this. I don't
even yet have a laptop with me on the premises, but the 802.11g card that I
already have is the D-Link DWL-G650. I hope and assume that this will work
okay with the Linksys...



One thing I must say is that I never realized that how many problems other
users are having. I would have thought that since 802.11x has been around
in the mainstream by now 2+ years, that things would have been much more
"system friendlier". And again, my issues were not even WIRELESS related.
All 3 tech supports were not really helpful, as none of them realized that
the problem is somehow between the router and Windows XP (Ethernet card?)
loosing a connection, which of course results in Verizon DSL loosing the
connection also.



One other comment about the Netgear 614 v.3 router: A number of people have
responded to tell me that they have had this random "router resetting"
happen to them (where the routers behaves as if someone turned the power off
and then back on, and the lights flash) just as if you first turn it on). I
was lucky to witness it myself during one of the "disconnects" that I had.
This was actually the reason why I went back to try the Linksys one more
time. So, I would definitely recommend staying way from this 614 (version
3) model.



Once again - THANK YOU everyone!



"M. B." <(E-Mail Removed)> wrote in message
news:cUfUb.16094$(E-Mail Removed)...
> I have been having this problem with the D-Link 624 router and then
swtiched
> to 2 different Netgear WGR614c3 routers, but it is still the same result.
I
> just get random disconnects between my router and Windows XP. Here is what
I
> have tried:
>
> 1) Disabled the onboard 3Com Gigabit LOM (3C940) Network card (via the
> motherboard BIOS)
> 2) Installed a Netgear Fast Ethernet FA310TX network card, which worked
fine
> for over 2 years before. It is set to Auto-Sensing speed, Threshhold=256
> bytes and burst length is 16 DWORDS.
> 3) Made sure that the MTU is set to 1492 and disabled UPnP on the router.
> 4) Double-checked that each CAT-5 cable to make sure it is working fine.
I
> even replaced two of them and then pulled and tugged them to see if any of
> these might cause this disconnection problem, but I could not replicate
the
> issue described below
> 5) And yes, my Westell Verizon DSL modem is running in bridge-only mode.
>
> But alas, I am still having the same issue. Every few hours I get that
> "LAN cable has been unplugged" system tray icon pop up at the bottom right
> and I loose the internet connection. Give it about 20-30 seconds, and I
> am again auo-reconnected to the internet.
>
> One other thing: Some of you have mentioned that the 2.4Ghz phone
sometimes
> cause havoc, but I again remind you that my issue has nothing to do with
> wireless interruptions. This is happening on the machine to which the
> router is physcially connected.
>
> I am open to hear any other ideas.
>
>

There is a hotfix for this. I had the same problem with my orinoco
card. I lost my wireless connection and had to reboot to reconnect. I
found the patch on autopatcher xp. microsoft wouldn't help because it
was an oem xp version and hp told me to look for help elsewhere. ever
since I haven't run into the issues of dropping connection


On Thu, 05 Feb 2004 18:09:56 GMT, "M. B."
<(E-Mail Removed)> wrote:

>I have been battling this issue now for a week, and just came up on
>something
>interesting:
>
>As suggested by some, I disabled the "Wirless Zero Configuration" services,
>and within 10 minutes of the reboot, I again lost the LAN connection. I
>went inside the Manage | System Event Log and found this first entry (under
>TCPIP) :
>
>The system detected that network adapter
>\DEVICE\TCPIP_{143B8F42-637C-404C-BA9D-ED75774914C4} was disconnected from
>the network, and the adapter's network configuration has been released. If
>the network adapter was not disconnected, this may indicate that it has
>malfunctioned. Please contact your vendor for updated drivers.
>
> *** and only 5 second later, another entry ***
>
>The system detected that network adapter
>\DEVICE\TCPIP_{143B8F42-637C-404C-BA9D-ED75774914C4} was connected to the
>network, and has initiated normal operation over the network adapter.
>
>*** ALSO *** I actually got to watch the router (Netgear WGR614v3) during
>one of these "disconnects" from the LAN and saw that it looked like it was
>turned off and then turned back on again (almost all of the lights went
>dark, except the POWER light) and then re-sync'ed). I would love to tell
>you that it might be a
>defective router, but this is a SECOND one of this kind that I am trying
>with the same symptom.
>
>I have also re-checked but my "current" NIC card does not have any
>power-suspend mode (or sleep mode), so this cannot be the case. And
>lastly, my router does not have any "lease expiration" options so it cannot
>be this (especially that sometimes my connection holds 2 hours, and
>sometimes just 15 minutes)
>
>So, I am back to first base. For sure it cannot be bad cables (tried 5
>different ones), bad router (tried 5 different ones from 3 different brands
>Linksys, D-Link and now Netgear) and bad NIC card (tried two different
>ones).
>
>Thanks again everyone!