Advice wanted : switching to Bulldog ..

Hi

Been looking for a new ISP recently as BT+2mb unlimited Zen is costing me
nearly £80pm and was wondering if Bulldog which seems to offer 8mb unlimited
(is it really totally unlimted ie no dload limits or speed shaping?) + phone
for around £30pm because my exchange has now been enabled for Bulldog LLU.
Do you think this is a good deal or should I steer clear of bulldog?

thanks for any good advice

JD

"Centurion" <(E-Mail Removed)> wrote in message
news:445bb7b2$0$8344$(E-Mail Removed)...
> Hi
>
> Been looking for a new ISP recently as BT+2mb unlimited Zen is costing me
> nearly £80pm and was wondering if Bulldog which seems to offer 8mb
> unlimited (is it really totally unlimted ie no dload limits or speed
> shaping?) + phone for around £30pm because my exchange has now been
> enabled for Bulldog LLU. Do you think this is a good deal or should I
> steer clear of bulldog?
>
> thanks for any good advice
>
> JD
>
hi bud , Bulldog is unlimited , i'm on bulldog myself and it is excellent
value in my exprence, i've jsut upgraded to the 16 meg double speed service
what there providing right now 24/7/365 unlimited use of the service that
includes 16 meg download & 1meg upload aswell , all the ports are opened,no
port throtling, i've been with them from jan this year and had no trouble
yet with the service, Hope that helps



-------------
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On Fri, 5 May 2006 21:38:08 +0100, "Centurion" <(E-Mail Removed)>
wrote:

>Hi
>
>Been looking for a new ISP recently as BT+2mb unlimited Zen is costing me
>nearly £80pm and was wondering if Bulldog which seems to offer 8mb unlimited
>(is it really totally unlimted ie no dload limits or speed shaping?) + phone
>for around £30pm because my exchange has now been enabled for Bulldog LLU.
>Do you think this is a good deal or should I steer clear of bulldog?

The actual Bulldog line and ADSL side of things are good.
However the admin, billing dept and support are very very very bad!!!
DO NOT TRUST ANYTHING VERBAL ON THE PHONE.

They refuse to put anything in writing and some staff are
unprofessional and make things up as they go along.

Reviews very bad
http://www.ispreview.co.uk/review/ce...ils&itemid=181
http://bbs.adslguide.org.uk/postlist...&Board=bulldog

Be careful what credit card details you give Bulldog, use a prepaid
debt card (like bluecorner.co.uk or mycashplus)
http://bbs.adslguide.org.uk/showthre...anded&sb=5&o=0
http://bbs.adslguide.org.uk/showthre...b=5&o=0&fpart=

If nothing goes wrong with the line and you don't need to contact
them, then it's fine.

how is there customer service like, are they helpful and is it a 09 or
premium number as well

Stephen

--

" You three are a right pair
if I've ever seen one"
"Dj Toonz" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "Centurion" <(E-Mail Removed)> wrote in message
> news:445bb7b2$0$8344$(E-Mail Removed)...
> > Hi
> >
> > Been looking for a new ISP recently as BT+2mb unlimited Zen is costing
me
> > nearly £80pm and was wondering if Bulldog which seems to offer 8mb
> > unlimited (is it really totally unlimted ie no dload limits or speed
> > shaping?) + phone for around £30pm because my exchange has now been
> > enabled for Bulldog LLU. Do you think this is a good deal or should I
> > steer clear of bulldog?
> >
> > thanks for any good advice
> >
> > JD
> >
> hi bud , Bulldog is unlimited , i'm on bulldog myself and it is excellent
> value in my exprence, i've jsut upgraded to the 16 meg double speed
service
> what there providing right now 24/7/365 unlimited use of the service that
> includes 16 meg download & 1meg upload aswell , all the ports are
opened,no
> port throtling, i've been with them from jan this year and had no trouble
> yet with the service, Hope that helps
>
>
>
> -------------
> Get FREE newsgroup access from http://www.cheap56k.com
>

"STEPHEN" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> how is there customer service like, are they helpful and is it a 09 or
> premium number as well

never used their customer service,. but they have been warned by Oftel
because of dire customer service. It did take them 3 months to get my
billing right. Tried upgrading to their 16meg svc yesterday, but their web
page says it doesn't recognise my fone number, the one they supplied !!

P.

Dont switch, you'll have problems i was lucky and switched back to BT

"Just myself" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Dont switch, you'll have problems i was lucky and switched back to BT

Same here- they have had 100's if not 1,000's of complaints.

IF anything goes wrong you're screwed-

CS are a nightmare, read articles as above before rushing in. I like many
100's was left without a phone line & internet for weeks , while the
continued to charge. Bulldog then , when you could get through, blamed
everybody but the pope for their cock-ups.

I would avoid like the plague.

At the very least use a second line or have one installed, or you are
running risk of no service.

By far the worst company and customer services I have ever dealt with bar
none.

The Inquisitor has brought this to us :
> "Just myself" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Dont switch, you'll have problems i was lucky and switched back to BT
>
> Same here- they have had 100's if not 1,000's of complaints.
>
> IF anything goes wrong you're screwed-
>
> CS are a nightmare, read articles as above before rushing in. I like many
> 100's was left without a phone line & internet for weeks , while the
> continued to charge. Bulldog then , when you could get through, blamed
> everybody but the pope for their cock-ups.
>
> I would avoid like the plague.
>
> At the very least use a second line or have one installed, or you are running
> risk of no service.
>
> By far the worst company and customer services I have ever dealt with bar
> none.

I have had them for 3 months now with no problems, there are always
good and bad experiences of all comapnies. They have certainly improved
their customer service since last year, I get through first time now.

"ACDeag" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> The Inquisitor has brought this to us :
>> "Just myself" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> Dont switch, you'll have problems i was lucky and switched back to BT
>>
>> Same here- they have had 100's if not 1,000's of complaints.
>>
>> IF anything goes wrong you're screwed-
>>
>> CS are a nightmare, read articles as above before rushing in. I like many
>> 100's was left without a phone line & internet for weeks , while the
>> continued to charge. Bulldog then , when you could get through, blamed
>> everybody but the pope for their cock-ups.
>>
>> I would avoid like the plague.
>>
>> At the very least use a second line or have one installed, or you are
>> running risk of no service.
>>
>> By far the worst company and customer services I have ever dealt with bar
>> none.
>
> I have had them for 3 months now with no problems, there are always good
> and bad experiences of all comapnies.

NOT on the scale that bulldog has had, Ofcom investigated , on BBC watchdog,
look at the articles in this thread.

They must have improved, they surely couldn't have got any worse!!!

Bulldog must have also the greatest number on complaints on this newsgroup ,
probably more than the whole of the internet industry put together-

This is what this newsgroup is for- to inform and WARN where necessary.

Leaving a LLU operator to go back to a BT line and BT ADSL, or
changing from one to the other involves a cease and reprovide with
about 10 days' downtime. A new system is being trialled that would
involve only a couple of days.

That is why I will not consider LLU ATM.

--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.