On Fri, 30 Jul 2004 23:44:03 +0100, "Tiscali Tim" <(E-Mail Removed)>
wrote:
>In an earlier contribution to this discussion,
>MM <(E-Mail Removed)> wrote:
>
>> I use a Netgear DG834G myself - have a look on www.dslwarehouse.co.uk
>> or www.broadbandbuyer.com for a good price - they had a free card
>> deal on a while back. I went for the Netgear for ease of use, design
>> (its in the living room - didnt want a black or white brick device in
>> there to be honest !) and upgradeability. I have a friend who works
>> for one of the big on-line shops and he said this is the most popular
>> box in the UK..
>
>Interesting that you think that the Netgear box looks pretty in your living
>room. I reckon that it looks like a giant tin of sardines!
Any little box with flashing lights on is good for me. In some ways
I'd like something that looked a little more complicated than a "giant
tin of sardines".
>Opinion about its functionality appears to be divided between those who
>swear *by* it and those who swear *at* it!
Owning the DG834G is a bit like owning a Ford. As with all things,
particularly technology, there will be certain percentage of dogs -
just that x% of a zillion is a greater whole number than x% of not
very many. It is inevitable that anything with a very high volume of
sales will generate more complaints - and it can be easy to lose sight
of the silent (vast) majority who are happy.
As I learnt in my early days as a supervisor on a support line for a
product which I felt was permanently rushed out without thorough
testing 500 angry customers in a week may seem a lot to deal with but
when you've got over 150,000 orders a week there are clearly plenty of
people quite happily using the service.
Simon (who has Netgear DG834G AND a Ford)