ADSL ISP Recommendations?

Hello all,

We're looking for an inexpensive, basic 512K/256K ADSL connection via an
ISP for a small company. We have our own router, firewall etc. Prefer
fixed IP address. We have done some preliminary research, and come up
with a list of reasonably priced ISPs with decent reputations.

What I'd like to ask is: do you have experience of any of the ISPs
listed below? If so, how would you rate their service in terms of
reliability, tech support, customer service?

edNET

Easynet

Nildram

clara.net


Or suggest an alternative ISP if you like...

(P.S: - We used to be with Demon but their customer service has
deteriorated so much over the last few years we don't wish to go back to
them)

On Thu, 22 Jul 2004 21:06:26 GMT, (E-Mail Removed) (Netizen) wrote:

>Hello all,
>
>We're looking for an inexpensive, basic 512K/256K ADSL connection via an
>ISP for a small company. We have our own router, firewall etc. Prefer
>fixed IP address. We have done some preliminary research, and come up
>with a list of reasonably priced ISPs with decent reputations.
>
>What I'd like to ask is: do you have experience of any of the ISPs
>listed below? If so, how would you rate their service in terms of
>reliability, tech support, customer service?
>
>edNET
>
>Easynet
>
>Nildram
>
>clara.net
>
>
>Or suggest an alternative ISP if you like...
>
>(P.S: - We used to be with Demon but their customer service has
>deteriorated so much over the last few years we don't wish to go back to
>them)
>
>

Nildram, 9.99999 10+ 8

David Bradley

"Netizen" <(E-Mail Removed)> wrote in message
news:1ghciag.1pivtiy63h82oN%(E-Mail Removed)...
> Hello all,
>
> We're looking for an inexpensive, basic 512K/256K ADSL connection via an
> ISP for a small company. We have our own router, firewall etc. Prefer
> fixed IP address. We have done some preliminary research, and come up
> with a list of reasonably priced ISPs with decent reputations.
>
> What I'd like to ask is: do you have experience of any of the ISPs
> listed below? If so, how would you rate their service in terms of
> reliability, tech support, customer service?
>
>

I can heartily recomend plus.net. I've been with them for two and a half
years on broadband.

Have a look at their service status page and then press the "Customer
Support Statistics " link. you can see a live report of how many people are
waiting in the queue. I have to say I very rarely phone them. the connection
seems to go on forever.

They have their own usenet group too that Support Staff answer questions on.

If you decide to go with them use " awbrown " as the referal person.


alan

>
> I can heartily recomend plus.net. I've been with them for two and a
> half years on broadband.

I second that. Now ISP is perfect but Plus are better than most.

> We're looking for an inexpensive, basic 512K/256K ADSL connection via an
> ISP for a small company. We have our own router, firewall etc. Prefer
> fixed IP address. We have done some preliminary research, and come up
> with a list of reasonably priced ISPs with decent reputations.
>
> What I'd like to ask is: do you have experience of any of the ISPs
> listed below? If so, how would you rate their service in terms of
> reliability, tech support, customer service?
>
> edNET

I've been happy with edNet. I had some problems with their usenet
feed being a little slow for my liking (if you download messages you
wouldn't notice a thing - I read online), but everything else was fine.

Their customer service has been good when I've needed it, and they are
definitely more techie than, say, Demon. They also didn't sound surprised
or say phrases like "What's a traceroute?" or "No, 40% packet loss is
normal" like Blueyonder did In short, good service, quick and
knowledgeable replies, and they're not scared of users who know a bit
about computers.

Hilary

"Netizen" <(E-Mail Removed)> wrote in message
news:1ghciag.1pivtiy63h82oN%(E-Mail Removed)
> We're looking for an inexpensive, basic 512K/256K ADSL connection via
> an ISP for a small company. We have our own router, firewall etc.
> Prefer fixed IP address. We have done some preliminary research, and
> come up with a list of reasonably priced ISPs with decent reputations.

Which part of the country are you in?

> Or suggest an alternative ISP if you like...

As well as your list have a look at:

Zen
Plusnet
http://www.hi-velocity.it/
Bulldog
A&A

It may also be worth you looking at http://www.adslguide.org.uk/ - including
the forums

Regards
Sunil

(E-Mail Removed) (Netizen) wrote:

>Hello all,
>
>We're looking for an inexpensive, basic 512K/256K ADSL connection via an
>ISP for a small company. We have our own router, firewall etc. Prefer
>fixed IP address. We have done some preliminary research, and come up
>with a list of reasonably priced ISPs with decent reputations.
>
>What I'd like to ask is: do you have experience of any of the ISPs
>listed below? If so, how would you rate their service in terms of
>reliability, tech support, customer service?
>
>
>clara.net

Heard many complaints regarding their news server, so whether this reflects on their
general service I don't know.
>
>Or suggest an alternative ISP if you like...


Prodigynet.

Excellent - and also give superb service.


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"Peter Crosland" <(E-Mail Removed)> wrote:

>>
>> I can heartily recomend plus.net. I've been with them for two and a
>> half years on broadband.
>
>I second that. Now ISP is perfect but Plus are better than most.

Hi

Are you the Peter Crossland from Osgodby?


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On Thu, 22 Jul 2004 23:13:29 +0100 someone who may be Hilary
<hilary+(E-Mail Removed)> wrote this:-

>I've been happy with edNet. [snip]
>Their customer service has been good when I've needed it, and they are
>definitely more techie than, say, Demon. They also didn't sound surprised
>or say phrases like "What's a traceroute?" or "No, 40% packet loss is
>normal" like Blueyonder did In short, good service, quick and
>knowledgeable replies, and they're not scared of users who know a bit
>about computers.

Seconded. They are not the cheapest, but I consider the extra well
worth it. For a business some of their competitors are a false
economy, one of their competitors screwed up e-mail for days
recently as they were incapable of managing a move from one server
to another properly.


--
David Hansen, Edinburgh | PGP email preferred-key number F566DA0E
I will always explain revoked keys, unless the UK government
prevents me using the RIP Act 2000.

Hilary <hilary+(E-Mail Removed)> wrote in
news:Pine.LNX.4.44.0407222310040.20855-(E-Mail Removed):

> I've been happy with edNet.

I used edNet when I was in Edinburgh. They provided excellent service and
I'd be more than happy to use them again if I returned.

Graeme