In article <(E-Mail Removed)>,
(E-Mail Removed), a.k.a David Bradley says...
> There are not enough facts here to give a definative answer but because you are using the term PABX
> [Private Automatic Branch Exchange], then it might be fair to assume that you are using a number of
> analogue lines for your telephone service. Consequently any one of those incoming lines could be
> used to feed your exchange and provide an ADSL service.
There's actually 2 incoming analogue lines, each having its own separate
BT number.
One of the lines was originally used as an 'independent' FAX number, but
some numpty has seemingly since wired it thru the PABX[1] type system.
ADSL has been activated on this number because BT's records show it as
being just a POTS standard number ... but of course, as it goes thru the
PABX system within the building, it isn't quite the case.
I'm no telephone engineer, so the person in question is contacting their
local agent to [hopefully] rewire it back how it was, i.e. one analogue
number going into PABX, one analogue number independent of it.
[1] it may not be PABX, I know little enough about telecom terminology
to be sure, but the current setup is such that the office can have 3
incoming/outgoing calls simultaneously at present, although when the
newly dedicated ADSL line is rewired, they will only have 2 of course,
the 3rd being a POTS line again.