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"Acquiring network address"

 
 
CDA
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      01-15-2006, 12:53 AM
My computer shows that I have a wireless connection, but then permanently
says "aquiring network address." What can I do to connect?!!
 
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Malke
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      01-15-2006, 01:14 PM
CDA wrote:

> My computer shows that I have a wireless connection, but then
> permanently
> says "aquiring network address." What can I do to connect?!!


It depends on your setup, about which you've told us nothing. The error
means that your computer is set to get its IP address from a DHCP
server, usually a wireless router in home situations. What equipment do
you use? In the meantime, please see these links:

How to write a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Wireless Network Setup Wizard SP2
http://www.microsoft.com/technet/com...uy/cg0604.mspx

How to troubleshoot wireless network connections in Windows XP
http://support.microsoft.com/default...b;en-us;313242

Wireless - Basic Configuration -
http://www.ezlan.net/Wireless_Config.html
Wireless - Basic Security - http://www.ezlan.net/Wireless_Security.html
MVP Barb Bowman on wireless security - http://tinyurl.com/56fc5

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
 
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Dave
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Posts: n/a

 
      01-15-2006, 03:29 PM
mine has a static ip assigned and the tray icon still says that
occasionally. it doesn't seem to affect how it works. if on the other hand
you can't connect it may mean that the dhcp server isn't working or a
firewall is blocking something.

"Malke" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> CDA wrote:
>
>> My computer shows that I have a wireless connection, but then
>> permanently
>> says "aquiring network address." What can I do to connect?!!

>
> It depends on your setup, about which you've told us nothing. The error
> means that your computer is set to get its IP address from a DHCP
> server, usually a wireless router in home situations. What equipment do
> you use? In the meantime, please see these links:
>
> How to write a good newsgroup post:
> http://www.dts-l.org/goodpost.htm
>
> Wireless Network Setup Wizard SP2
> http://www.microsoft.com/technet/com...uy/cg0604.mspx
>
> How to troubleshoot wireless network connections in Windows XP
> http://support.microsoft.com/default...b;en-us;313242
>
> Wireless - Basic Configuration -
> http://www.ezlan.net/Wireless_Config.html
> Wireless - Basic Security - http://www.ezlan.net/Wireless_Security.html
> MVP Barb Bowman on wireless security - http://tinyurl.com/56fc5
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"



 
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CDA
Guest
Posts: n/a

 
      01-15-2006, 05:13 PM
Sorry about my poorly written question, but thank you for your reponse
(computers aren't my thing). My computer runs on Windows XP. The wireless
router is Liksys WRT54G "Broadband Router" I have DSL service through verizon
(Westell 6100) I have never able to completely install the router because no
matter what I do (I've spent hours on the phone with Verizon and Linksys) I
can never get beyond step 7 when an error message "unable to detect router"
comes on. Nonetheless, I know I am connected to the wireless network, but
then, as I say, it simply says "acquiring network address" and I can never
connect. Thanks again for your help!

"Malke" wrote:

> CDA wrote:
>
> > My computer shows that I have a wireless connection, but then
> > permanently
> > says "aquiring network address." What can I do to connect?!!

>
> It depends on your setup, about which you've told us nothing. The error
> means that your computer is set to get its IP address from a DHCP
> server, usually a wireless router in home situations. What equipment do
> you use? In the meantime, please see these links:
>
> How to write a good newsgroup post:
> http://www.dts-l.org/goodpost.htm
>
> Wireless Network Setup Wizard SP2
> http://www.microsoft.com/technet/com...uy/cg0604.mspx
>
> How to troubleshoot wireless network connections in Windows XP
> http://support.microsoft.com/default...b;en-us;313242
>
> Wireless - Basic Configuration -
> http://www.ezlan.net/Wireless_Config.html
> Wireless - Basic Security - http://www.ezlan.net/Wireless_Security.html
> MVP Barb Bowman on wireless security - http://tinyurl.com/56fc5
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>

 
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CDA
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Posts: n/a

 
      01-16-2006, 12:21 AM
Thanks...it says:
Ethernet Adapter LAN 3:
Connection specific DIIS suffix:
IP Address: 0.0.0.0.
Subnet mask:

Ethernet Adapter wnc3
media state: media disconnected

PPP adapter
( lists IP address & subnet address)


"(E-Mail Removed)" wrote:

>
> On 15-Jan-2006, =?Utf-8?B?Q0RB?= <(E-Mail Removed)> wrote:
>
> > Nonetheless, I know I am connected to the wireless network, but
> > then, as I say, it simply says "acquiring network address" and I can never
> > connect. Thanks again for your help!

>
> Start -> All Programs -> accessories -> DOS to get the DOS
> command prompt, a black window with a path at the top.
> Type
> ipconfig /all > C:\ipconfig.txt
> now look in C:\ for file
> ipconfig.txt (or do a search for it).
> Click on it, or open it with notepad.
> Report back with what it says.
> There are other useful DOS commands, but that will
> do for starters.
>
>
>
>

 
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~ tc
Guest
Posts: n/a

 
      01-16-2006, 07:02 AM
I too am having the same problem...
Did linksys talk about how to set up all computers (LAN & wireless)
properly? It seems to me that my router is blocking the IP address for
wireless access.

~ tc

"CDA" wrote:

> Thanks...it says:
> Ethernet Adapter LAN 3:
> Connection specific DIIS suffix:
> IP Address: 0.0.0.0.
> Subnet mask:
>
> Ethernet Adapter wnc3
> media state: media disconnected
>
> PPP adapter
> ( lists IP address & subnet address)
>
>
> "(E-Mail Removed)" wrote:
>
> >
> > On 15-Jan-2006, =?Utf-8?B?Q0RB?= <(E-Mail Removed)> wrote:
> >
> > > Nonetheless, I know I am connected to the wireless network, but
> > > then, as I say, it simply says "acquiring network address" and I can never
> > > connect. Thanks again for your help!

> >
> > Start -> All Programs -> accessories -> DOS to get the DOS
> > command prompt, a black window with a path at the top.
> > Type
> > ipconfig /all > C:\ipconfig.txt
> > now look in C:\ for file
> > ipconfig.txt (or do a search for it).
> > Click on it, or open it with notepad.
> > Report back with what it says.
> > There are other useful DOS commands, but that will
> > do for starters.
> >
> >
> >
> >

 
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Malke
Guest
Posts: n/a

 
      01-16-2006, 01:01 PM
CDA wrote:

> Sorry about my poorly written question, but thank you for your reponse
> (computers aren't my thing). My computer runs on Windows XP. The
> wireless router is Liksys WRT54G "Broadband Router" I have DSL service
> through verizon
> (Westell 6100) I have never able to completely install the router
> because no matter what I do (I've spent hours on the phone with
> Verizon and Linksys) I can never get beyond step 7 when an error
> message "unable to detect router"
> comes on. Nonetheless, I know I am connected to the wireless network,
> but then, as I say, it simply says "acquiring network address" and I
> can never
> connect. Thanks again for your help!


Sorry to get back to you so late. I just had a client with this problem;
they also use DSL but not from your provider. Short story: the ISP had
given them what *looked* like a regular DSL modem but what was *really*
a combination modem/router. It was a mistake (?) that the ISP had made
when the clients originally subscribed and received the modem.

It required the clients calling a higher level tech support at the ISP
who walked them through setting up their Linksys router with the DSL
modem. So I think you should call your ISP and don't accept the
bottom-tier tech support you get when you first call.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
 
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Lem
Guest
Posts: n/a

 
      01-17-2006, 03:10 PM
Malke wrote:

> CDA wrote:
>
> > Sorry about my poorly written question, but thank you for your reponse
> > (computers aren't my thing). My computer runs on Windows XP. The
> > wireless router is Liksys WRT54G "Broadband Router" I have DSL service
> > through verizon
> > (Westell 6100) I have never able to completely install the router
> > because no matter what I do (I've spent hours on the phone with
> > Verizon and Linksys) I can never get beyond step 7 when an error
> > message "unable to detect router"
> > comes on. Nonetheless, I know I am connected to the wireless network,
> > but then, as I say, it simply says "acquiring network address" and I
> > can never
> > connect. Thanks again for your help!

>
> Sorry to get back to you so late. I just had a client with this problem;
> they also use DSL but not from your provider. Short story: the ISP had
> given them what *looked* like a regular DSL modem but what was *really*
> a combination modem/router. It was a mistake (?) that the ISP had made
> when the clients originally subscribed and received the modem.
>
> It required the clients calling a higher level tech support at the ISP
> who walked them through setting up their Linksys router with the DSL
> modem. So I think you should call your ISP and don't accept the
> bottom-tier tech support you get when you first call.
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"


I believe that it is becoming common (SOP?) for ISPs to provide DSL
modem/routers. I know that Earthlink does this. Part of the reason is that
it provides unsophisticated users with a level of security (i.e., the NAT
router) even if they don't have a firewall active when they connect.
Another part of the reason is $$ -- Earthlink, at least, charges $7.95 PER
MONTH for "home networking." Quite a lot of $$, when you consider that you
can do it for the price of router alone.

To its credit, however, EL's first-tier support, as well as its on-line
knowledge base, provides step-by-step instructions for configuring the dsl
modem/router as a dsl modem/bridge.

The DSLReports FAQ for the Verizon Westell 6100 supplies the requisite
info: "How do I use a router with the Westell 6100?
http://www.dslreports.com/faq/13600 (the corresponding FAQ for the BellSouth
Westell 6100 is much more detailed; I haven't checked to see what, if any
differences there are between the Verizon and BellSouth setups:
http://www.dslreports.com/faq/6323) In following the next to last paragraph
of the Verizon Westell FAQ, ("Now (almost done!) hook a cable between the
modem and the router (Verizon usually supplies one), leaving the PC to
router connection in place.") connect to the WAN jack on your Linksys
router.
(Go to http://www.dslreports.com/faqnew and search for westell 6100 for lots
more info)

 
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CDA
Guest
Posts: n/a

 
      01-17-2006, 10:26 PM
Here's why I think it is a problem with my computer--others can come to my
house and the wireless works fine for them. I'm stuck with no IP address,
and a constant "acquiring network address"

"Lem" wrote:

> Malke wrote:
>
> > CDA wrote:
> >
> > > Sorry about my poorly written question, but thank you for your reponse
> > > (computers aren't my thing). My computer runs on Windows XP. The
> > > wireless router is Liksys WRT54G "Broadband Router" I have DSL service
> > > through verizon
> > > (Westell 6100) I have never able to completely install the router
> > > because no matter what I do (I've spent hours on the phone with
> > > Verizon and Linksys) I can never get beyond step 7 when an error
> > > message "unable to detect router"
> > > comes on. Nonetheless, I know I am connected to the wireless network,
> > > but then, as I say, it simply says "acquiring network address" and I
> > > can never
> > > connect. Thanks again for your help!

> >
> > Sorry to get back to you so late. I just had a client with this problem;
> > they also use DSL but not from your provider. Short story: the ISP had
> > given them what *looked* like a regular DSL modem but what was *really*
> > a combination modem/router. It was a mistake (?) that the ISP had made
> > when the clients originally subscribed and received the modem.
> >
> > It required the clients calling a higher level tech support at the ISP
> > who walked them through setting up their Linksys router with the DSL
> > modem. So I think you should call your ISP and don't accept the
> > bottom-tier tech support you get when you first call.
> >
> > Malke
> > --
> > MS-MVP Windows User/Shell
> > Elephant Boy Computers
> > www.elephantboycomputers.com
> > "Don't Panic"

>
> I believe that it is becoming common (SOP?) for ISPs to provide DSL
> modem/routers. I know that Earthlink does this. Part of the reason is that
> it provides unsophisticated users with a level of security (i.e., the NAT
> router) even if they don't have a firewall active when they connect.
> Another part of the reason is $$ -- Earthlink, at least, charges $7.95 PER
> MONTH for "home networking." Quite a lot of $$, when you consider that you
> can do it for the price of router alone.
>
> To its credit, however, EL's first-tier support, as well as its on-line
> knowledge base, provides step-by-step instructions for configuring the dsl
> modem/router as a dsl modem/bridge.
>
> The DSLReports FAQ for the Verizon Westell 6100 supplies the requisite
> info: "How do I use a router with the Westell 6100?
> http://www.dslreports.com/faq/13600 (the corresponding FAQ for the BellSouth
> Westell 6100 is much more detailed; I haven't checked to see what, if any
> differences there are between the Verizon and BellSouth setups:
> http://www.dslreports.com/faq/6323) In following the next to last paragraph
> of the Verizon Westell FAQ, ("Now (almost done!) hook a cable between the
> modem and the router (Verizon usually supplies one), leaving the PC to
> router connection in place.") connect to the WAN jack on your Linksys
> router.
> (Go to http://www.dslreports.com/faqnew and search for westell 6100 for lots
> more info)
>
>

 
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~ tc
Guest
Posts: n/a

 
      01-18-2006, 12:40 AM
Hi CDA:

Last night I was able to fix the same problem by re-installing my router. If
you have a G Super Hi-Speed card, you will need to select "G" cards only in
the setup.

What you should do is connect with a hard wire (LAN) to re-install your
router.
Pay particular attention to the security mode you select as some wireless
cards are not compatible with newer encryption methods.

I did not secure my sight just to see if this was part of the problem...and
guess what? It was.

My wireless is working great now on all five computers ~ so the key here is
to figure out how to setup the WEP or WPA without complications or having the
router block me out.

Once you have re-installed the router (without encryption) go into the
control panel, then into network connections, then right click, and select
view wireless connections.
After you see the name of your router...highlight it and select the button
in bottom right corner that says connect ~ click on it and you will be
connected.

You will be up and running on the Internet.

Hope this helps,
Tam

"CDA" wrote:

> Here's why I think it is a problem with my computer--others can come to my
> house and the wireless works fine for them. I'm stuck with no IP address,
> and a constant "acquiring network address"
>
> "Lem" wrote:
>
> > Malke wrote:
> >
> > > CDA wrote:
> > >
> > > > Sorry about my poorly written question, but thank you for your reponse
> > > > (computers aren't my thing). My computer runs on Windows XP. The
> > > > wireless router is Liksys WRT54G "Broadband Router" I have DSL service
> > > > through verizon
> > > > (Westell 6100) I have never able to completely install the router
> > > > because no matter what I do (I've spent hours on the phone with
> > > > Verizon and Linksys) I can never get beyond step 7 when an error
> > > > message "unable to detect router"
> > > > comes on. Nonetheless, I know I am connected to the wireless network,
> > > > but then, as I say, it simply says "acquiring network address" and I
> > > > can never
> > > > connect. Thanks again for your help!
> > >
> > > Sorry to get back to you so late. I just had a client with this problem;
> > > they also use DSL but not from your provider. Short story: the ISP had
> > > given them what *looked* like a regular DSL modem but what was *really*
> > > a combination modem/router. It was a mistake (?) that the ISP had made
> > > when the clients originally subscribed and received the modem.
> > >
> > > It required the clients calling a higher level tech support at the ISP
> > > who walked them through setting up their Linksys router with the DSL
> > > modem. So I think you should call your ISP and don't accept the
> > > bottom-tier tech support you get when you first call.
> > >
> > > Malke
> > > --
> > > MS-MVP Windows User/Shell
> > > Elephant Boy Computers
> > > www.elephantboycomputers.com
> > > "Don't Panic"

> >
> > I believe that it is becoming common (SOP?) for ISPs to provide DSL
> > modem/routers. I know that Earthlink does this. Part of the reason is that
> > it provides unsophisticated users with a level of security (i.e., the NAT
> > router) even if they don't have a firewall active when they connect.
> > Another part of the reason is $$ -- Earthlink, at least, charges $7.95 PER
> > MONTH for "home networking." Quite a lot of $$, when you consider that you
> > can do it for the price of router alone.
> >
> > To its credit, however, EL's first-tier support, as well as its on-line
> > knowledge base, provides step-by-step instructions for configuring the dsl
> > modem/router as a dsl modem/bridge.
> >
> > The DSLReports FAQ for the Verizon Westell 6100 supplies the requisite
> > info: "How do I use a router with the Westell 6100?
> > http://www.dslreports.com/faq/13600 (the corresponding FAQ for the BellSouth
> > Westell 6100 is much more detailed; I haven't checked to see what, if any
> > differences there are between the Verizon and BellSouth setups:
> > http://www.dslreports.com/faq/6323) In following the next to last paragraph
> > of the Verizon Westell FAQ, ("Now (almost done!) hook a cable between the
> > modem and the router (Verizon usually supplies one), leaving the PC to
> > router connection in place.") connect to the WAN jack on your Linksys
> > router.
> > (Go to http://www.dslreports.com/faqnew and search for westell 6100 for lots
> > more info)
> >
> >

 
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