> - how do they attract customers
> with a monthly charge of GBP94.99 + VAT for their Max-20 Standard service.
> Am I missing something?
They don't 'attract customers' - their customers recommend them because of
the quality of their network and the standard of service they supply. You
only have to look at their web site, the news group, or talk to their
customers to know they know what they're doing, and they're proactive in the
way they handle their service and the customers.
We have a central for broadband and sell a range of dsl products to our
customers, but I'd give my right arm to be able to deliver the quality of
service that they do.
The only issue that seems to be referred to more often than with other dsl
is dos attacks against their customers. It may be that other providers cope
better or that they just palm off their customers, but dos' do seem a
regular feature of their blog.
--
John Lyons
Netserve Consultants Limited
www.discountadsl.co.uk