2meg adsl - phone line won't accept it?

Hiya, I enquired with my Isp about moving to 2mb,
already have 1mb, and they said they'd check with BT.

BT told them that my line is not capable - he didn't
give him a reason to tell me - does anyone have any
ideas why this could be?

Cheers
Peter

PeterCB <no.mail@please> wrote:
> Hiya, I enquired with my Isp about moving to 2mb,
> already have 1mb, and they said they'd check with BT.
>
> BT told them that my line is not capable - he didn't
> give him a reason to tell me - does anyone have any
> ideas why this could be?

Line too long, or made of the wrong kind of string.

Does your modem/router have a status page, to report connection
information?

"Ian Stirling" <(E-Mail Removed)> wrote in message
news:43419ce0$0$73607$(E-Mail Removed)...
> PeterCB <no.mail@please> wrote:
>> Hiya, I enquired with my Isp about moving to 2mb,
>> already have 1mb, and they said they'd check with BT.
>>
>> BT told them that my line is not capable - he didn't
>> give him a reason to tell me - does anyone have any
>> ideas why this could be?
>
> Line too long, or made of the wrong kind of string.
>
> Does your modem/router have a status page, to report connection
> information?

I guess. What in particular are you after?
Is it speedtouch connection status?
Or is it the diagnostics bit?

PeterCB <no.mail@please> wrote:
>
> "Ian Stirling" <(E-Mail Removed)> wrote in message
> news:43419ce0$0$73607$(E-Mail Removed)...
>> PeterCB <no.mail@please> wrote:
>>> Hiya, I enquired with my Isp about moving to 2mb,
>>> already have 1mb, and they said they'd check with BT.
>>>
>>> BT told them that my line is not capable - he didn't
>>> give him a reason to tell me - does anyone have any
>>> ideas why this could be?
>>
>> Line too long, or made of the wrong kind of string.
>>
>> Does your modem/router have a status page, to report connection
>> information?
>
> I guess. What in particular are you after?
> Is it speedtouch connection status?
> Or is it the diagnostics bit?
>
>
>
Any page with statistics such as
Attenuation: 55dB (down)
Signal-noise Margin 12dB (down)
Attenuation: 20dB (up)
Signal-noise Margin 20dB (up)

Or similar.

"BT told them that my line is not capable "

you can see this info for yourself at the www.bt.com/broadband number
checker.

Phil

"PhilT" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
> "BT told them that my line is not capable "
>
> you can see this info for yourself at the www.bt.com/broadband number
> checker.
>
> Phil

Thanks phil - due to the length of the line !!!

Cheers for that
Peter

"Ian Stirling" <(E-Mail Removed)> wrote in message
news:43419ce0$0$73607$(E-Mail Removed)...
> PeterCB <no.mail@please> wrote:
>> Hiya, I enquired with my Isp about moving to 2mb,
>> already have 1mb, and they said they'd check with BT.
>>
>> BT told them that my line is not capable - he didn't
>> give him a reason to tell me - does anyone have any
>> ideas why this could be?



> Line too long,

That was the one!

In article <7Gh0f.13485$(E-Mail Removed)>, PeterCB
<no.mail@please.?> writes
>
>Thanks phil - due to the length of the line !!!
>
>Cheers for that
>Peter
>
>
Still worth changing your own modem figures though (most modems
including the Speedtouch 330 can be persuaded to produce them).

The BT Checker is set rather conservatively, and in about 5-10% of cases
is just plain wrong. (Eg this line was flagged as marginal at 1Mbps but
in fact runs at 2Mbps with a downstream attenuation of 32db and a noise
margin of 26db. Pity it picks up the light program on the droolly house-
wiring too)
--
robert w hall

In article <(E-Mail Removed)>, robert w hall
<(E-Mail Removed)> writes

>Still worth changing your own modem figures though

c/chang/check/
--
robert w hall

On Tue, 4 Oct 2005 09:53:45 +0100, robert w hall
<(E-Mail Removed)> wrote:

>The BT Checker is set rather conservatively, and in about 5-10% of cases
>is just plain wrong.

underestimates in ~20%, overestimates in ~1% of cases according to a
presentation I found somewhere.

perhaps its +/- 10% skewed to minimise failures.

Phil
--
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