1-way 98/XP network access problem

The following is strange, at least to me. I have three PCs (XP SP2, W98SE, &
W98) wired together to a hub. I recently had to "repair" W98SE (reinstall
from the original CD without reformatting the drive).

At the moment, I get full access to *all* 3 computers from my XP SP2 and W98
machines - including to the files on the W98SE machine.

But I have *no* access from the W98SE machine. None of the three PCs is
listed in the window after I click Network Neighborhood on the W98SE PC.
When I click the "Entire Network" icon in that window, I get the error
message: "unable to browse the network. ... The network is not
accessible...."

I have successfully pinged all 3 PCs from the command prompt on the W98SE
PC.

I assume there is no firewall problem because I can access the files on that
PC from both of the other PCs. However, fyi, the only firewall I've ever had
on that PC was the free ZoneAlarm wall about a year ago, and I manually
uninstalled shortly thereafter, and have had no problems since. I did
attempt to upgrade my McAfee VirusScan to its Internet Security Suite (which
includes a firewall) a few weeks ago, but there were problems, so I
laboriously uninstalled the suite manually using instructions from their
website and real-time answers to questions I put to their tech support in
real-time chat. So I should have no firewall there.

In comparing the "ipconfig /all" files on the two Win98 PCs, the Node Type
on the bad one is "Broadcast" while the good one is "Mixed", but I don't
understand that to be a problem. The only other difference I can see is that
I have DHCP enabled on the good PC, but have manually set the IP and subnet
mask on the bad PC. But again, since I can access the bad PC from the other
two, don't think that's problem.

The only other problem I'm having after the "repair" is that I am unable to
access any webpages on the Internet through either of my dialup providers
through any of three browsers. The dialup connection is successfully made,
but I get error messages after that. While the messages from the different
browsers are slightly different (IE v.6 says the page is unavailable or there
is a DNS error - if I remember rightly), the thrust is that the browser
cannot access the requested webpage.

I think I've covered the relevant bases, and obviously I've spend a lot of
time troubleshooting. Any help would be greatly appreciated.

Many thanks,

Daddy Schlich

In article <F3377233-D0C3-478E-AF9A-(E-Mail Removed)>,
DaddySchlich <(E-Mail Removed)> wrote:
>The following is strange, at least to me. I have three PCs (XP SP2, W98SE, &
>W98) wired together to a hub. I recently had to "repair" W98SE (reinstall
>from the original CD without reformatting the drive).
>
>At the moment, I get full access to *all* 3 computers from my XP SP2 and W98
>machines - including to the files on the W98SE machine.
>
>But I have *no* access from the W98SE machine. None of the three PCs is
>listed in the window after I click Network Neighborhood on the W98SE PC.
>When I click the "Entire Network" icon in that window, I get the error
>message: "unable to browse the network. ... The network is not
>accessible...."
>
>I have successfully pinged all 3 PCs from the command prompt on the W98SE
>PC.
>
>I assume there is no firewall problem because I can access the files on that
>PC from both of the other PCs. However, fyi, the only firewall I've ever had
>on that PC was the free ZoneAlarm wall about a year ago, and I manually
>uninstalled shortly thereafter, and have had no problems since. I did
>attempt to upgrade my McAfee VirusScan to its Internet Security Suite (which
>includes a firewall) a few weeks ago, but there were problems, so I
>laboriously uninstalled the suite manually using instructions from their
>website and real-time answers to questions I put to their tech support in
>real-time chat. So I should have no firewall there.
>
>In comparing the "ipconfig /all" files on the two Win98 PCs, the Node Type
>on the bad one is "Broadcast" while the good one is "Mixed", but I don't
>understand that to be a problem. The only other difference I can see is that
>I have DHCP enabled on the good PC, but have manually set the IP and subnet
>mask on the bad PC. But again, since I can access the bad PC from the other
>two, don't think that's problem.
>
>The only other problem I'm having after the "repair" is that I am unable to
>access any webpages on the Internet through either of my dialup providers
>through any of three browsers. The dialup connection is successfully made,
>but I get error messages after that. While the messages from the different
>browsers are slightly different (IE v.6 says the page is unavailable or there
>is a DNS error - if I remember rightly), the thrust is that the browser
>cannot access the requested webpage.
>
>I think I've covered the relevant bases, and obviously I've spend a lot of
>time troubleshooting. Any help would be greatly appreciated.
>
>Many thanks,
>
>Daddy Schlich

It can take up to 15 minutes after a computer starts up before network
browsing works. During that time, you should be able to access
another computer by typing the other computer's name in the Start |
Run box preceded by two backslash characters:

\\computer

If that doesn't work, here are two common reasons for the inability to
browse the network:

1. The network settings are configured for user-level access control,
which isn't available in a peer-to-peer network. Go to Control Panel
| Network, click the Access Control tab, and make sure that
share-level access control is selected.

2. The user isn't logged on. Is there a logon prompt when W98SE
starts? If so, don't cancel it. Complete the logon by entering a
user name and, optionally, a password. If there's no logon prompt,
click Start | Log Off and log back on. If that makes network browsing
work properly, the most likely fix is to go to this registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\
Network\Real Mode Net

and delete the value named "AutoLogon", as shown here:

http://www.wown.com/j_helmig/nologon.htm#AutoLogon

This problem is quite common immediately after doing an operating
system installation.

Try this fix for the Internet access problem:

1. Un-install Dial-Up Networking. Don't reboot.
2. Delete registry key HLM\System\CurrentControlSet\Services\Winsock2
3. Re-install Dial-Up Networking. Reboot.

Node types "Broadcast" and "Mixed" are both OK.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm

Steve,

You were right on target: The program was the Autologon setting. I've
never add a password on the Win98SE PC, so there was no Logon screen. But
when I logged off, and then logged back on, I was able to browse the other
PCs. So I deleted the Autologon value in the Registry, rebooted, and
everything is on target.

Never in a million years could I have come up with that one!! Thanks.

On the Internet access problem, I'll need to clear the phone line on this XP
machine to work on this. I may well have more questions for you then.

DaddySchlich

"Steve Winograd [MVP]" wrote:

> In article <F3377233-D0C3-478E-AF9A-(E-Mail Removed)>,
> DaddySchlich <(E-Mail Removed)> wrote:
> >The following is strange, at least to me. I have three PCs (XP SP2, W98SE, &
> >W98) wired together to a hub. I recently had to "repair" W98SE (reinstall
> >from the original CD without reformatting the drive).
> >
> >At the moment, I get full access to *all* 3 computers from my XP SP2 and W98
> >machines - including to the files on the W98SE machine.
> >
> >But I have *no* access from the W98SE machine. None of the three PCs is
> >listed in the window after I click Network Neighborhood on the W98SE PC.
> >When I click the "Entire Network" icon in that window, I get the error
> >message: "unable to browse the network. ... The network is not
> >accessible...."
> >
> >I have successfully pinged all 3 PCs from the command prompt on the W98SE
> >PC.
> >
> >I assume there is no firewall problem because I can access the files on that
> >PC from both of the other PCs. However, fyi, the only firewall I've ever had
> >on that PC was the free ZoneAlarm wall about a year ago, and I manually
> >uninstalled shortly thereafter, and have had no problems since. I did
> >attempt to upgrade my McAfee VirusScan to its Internet Security Suite (which
> >includes a firewall) a few weeks ago, but there were problems, so I
> >laboriously uninstalled the suite manually using instructions from their
> >website and real-time answers to questions I put to their tech support in
> >real-time chat. So I should have no firewall there.
> >
> >In comparing the "ipconfig /all" files on the two Win98 PCs, the Node Type
> >on the bad one is "Broadcast" while the good one is "Mixed", but I don't
> >understand that to be a problem. The only other difference I can see is that
> >I have DHCP enabled on the good PC, but have manually set the IP and subnet
> >mask on the bad PC. But again, since I can access the bad PC from the other
> >two, don't think that's problem.
> >
> >The only other problem I'm having after the "repair" is that I am unable to
> >access any webpages on the Internet through either of my dialup providers
> >through any of three browsers. The dialup connection is successfully made,
> >but I get error messages after that. While the messages from the different
> >browsers are slightly different (IE v.6 says the page is unavailable or there
> >is a DNS error - if I remember rightly), the thrust is that the browser
> >cannot access the requested webpage.
> >
> >I think I've covered the relevant bases, and obviously I've spend a lot of
> >time troubleshooting. Any help would be greatly appreciated.
> >
> >Many thanks,
> >
> >Daddy Schlich
>
> It can take up to 15 minutes after a computer starts up before network
> browsing works. During that time, you should be able to access
> another computer by typing the other computer's name in the Start |
> Run box preceded by two backslash characters:
>
> \\computer
>
> If that doesn't work, here are two common reasons for the inability to
> browse the network:
>
> 1. The network settings are configured for user-level access control,
> which isn't available in a peer-to-peer network. Go to Control Panel
> | Network, click the Access Control tab, and make sure that
> share-level access control is selected.
>
> 2. The user isn't logged on. Is there a logon prompt when W98SE
> starts? If so, don't cancel it. Complete the logon by entering a
> user name and, optionally, a password. If there's no logon prompt,
> click Start | Log Off and log back on. If that makes network browsing
> work properly, the most likely fix is to go to this registry key:
>
> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\
> Network\Real Mode Net
>
> and delete the value named "AutoLogon", as shown here:
>
> http://www.wown.com/j_helmig/nologon.htm#AutoLogon
>
> This problem is quite common immediately after doing an operating
> system installation.
>
> Try this fix for the Internet access problem:
>
> 1. Un-install Dial-Up Networking. Don't reboot.
> 2. Delete registry key HLM\System\CurrentControlSet\Services\Winsock2
> 3. Re-install Dial-Up Networking. Reboot.
>
> Node types "Broadcast" and "Mixed" are both OK.
> --
> Best Wishes,
> Steve Winograd, MS-MVP (Windows Networking)
>
> Please post any reply as a follow-up message in the news group
> for everyone to see. I'm sorry, but I don't answer questions
> addressed directly to me in E-mail or news groups.
>
> Microsoft Most Valuable Professional - Windows Networking
> http://mvp.support.microsoft.com
>
> Steve Winograd's Networking FAQ
> http://www.bcmaven.com/networking/faq.htm
>

OK, on the Internet access issue, my two dial-up providers are AT&T
WorldConnect and CompuServe v. 7.0. In Control Panel/Internet
Options/Connections, there are separate Dial-Up settings for both of these.
I have the PC set to Never dial a connection, so I'm in control.

The AT&T and CompuServe software set up these connections, not me, so I'm
not comfortable about how to set these up again once I manually remove.
Should I take notes on their Settings, and manually add back from this
Window, or do I install from their software? Or do I have to uninstall, and
then reinstall, their software?

Thanks for any further help.

Daddy Schlich

"DaddySchlich" wrote:

> Steve,
>
> You were right on target: The program was the Autologon setting. I've
> never add a password on the Win98SE PC, so there was no Logon screen. But
> when I logged off, and then logged back on, I was able to browse the other
> PCs. So I deleted the Autologon value in the Registry, rebooted, and
> everything is on target.
>
> Never in a million years could I have come up with that one!! Thanks.
>
> On the Internet access problem, I'll need to clear the phone line on this XP
> machine to work on this. I may well have more questions for you then.
>
> DaddySchlich
>
> "Steve Winograd [MVP]" wrote:
>
> > In article <F3377233-D0C3-478E-AF9A-(E-Mail Removed)>,
> > DaddySchlich <(E-Mail Removed)> wrote:
> > >The following is strange, at least to me. I have three PCs (XP SP2, W98SE, &
> > >W98) wired together to a hub. I recently had to "repair" W98SE (reinstall
> > >from the original CD without reformatting the drive).
> > >
> > >At the moment, I get full access to *all* 3 computers from my XP SP2 and W98
> > >machines - including to the files on the W98SE machine.
> > >
> > >But I have *no* access from the W98SE machine. None of the three PCs is
> > >listed in the window after I click Network Neighborhood on the W98SE PC.
> > >When I click the "Entire Network" icon in that window, I get the error
> > >message: "unable to browse the network. ... The network is not
> > >accessible...."
> > >
> > >I have successfully pinged all 3 PCs from the command prompt on the W98SE
> > >PC.
> > >
> > >I assume there is no firewall problem because I can access the files on that
> > >PC from both of the other PCs. However, fyi, the only firewall I've ever had
> > >on that PC was the free ZoneAlarm wall about a year ago, and I manually
> > >uninstalled shortly thereafter, and have had no problems since. I did
> > >attempt to upgrade my McAfee VirusScan to its Internet Security Suite (which
> > >includes a firewall) a few weeks ago, but there were problems, so I
> > >laboriously uninstalled the suite manually using instructions from their
> > >website and real-time answers to questions I put to their tech support in
> > >real-time chat. So I should have no firewall there.
> > >
> > >In comparing the "ipconfig /all" files on the two Win98 PCs, the Node Type
> > >on the bad one is "Broadcast" while the good one is "Mixed", but I don't
> > >understand that to be a problem. The only other difference I can see is that
> > >I have DHCP enabled on the good PC, but have manually set the IP and subnet
> > >mask on the bad PC. But again, since I can access the bad PC from the other
> > >two, don't think that's problem.
> > >
> > >The only other problem I'm having after the "repair" is that I am unable to
> > >access any webpages on the Internet through either of my dialup providers
> > >through any of three browsers. The dialup connection is successfully made,
> > >but I get error messages after that. While the messages from the different
> > >browsers are slightly different (IE v.6 says the page is unavailable or there
> > >is a DNS error - if I remember rightly), the thrust is that the browser
> > >cannot access the requested webpage.
> > >
> > >I think I've covered the relevant bases, and obviously I've spend a lot of
> > >time troubleshooting. Any help would be greatly appreciated.
> > >
> > >Many thanks,
> > >
> > >Daddy Schlich
> >
> > It can take up to 15 minutes after a computer starts up before network
> > browsing works. During that time, you should be able to access
> > another computer by typing the other computer's name in the Start |
> > Run box preceded by two backslash characters:
> >
> > \\computer
> >
> > If that doesn't work, here are two common reasons for the inability to
> > browse the network:
> >
> > 1. The network settings are configured for user-level access control,
> > which isn't available in a peer-to-peer network. Go to Control Panel
> > | Network, click the Access Control tab, and make sure that
> > share-level access control is selected.
> >
> > 2. The user isn't logged on. Is there a logon prompt when W98SE
> > starts? If so, don't cancel it. Complete the logon by entering a
> > user name and, optionally, a password. If there's no logon prompt,
> > click Start | Log Off and log back on. If that makes network browsing
> > work properly, the most likely fix is to go to this registry key:
> >
> > HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\
> > Network\Real Mode Net
> >
> > and delete the value named "AutoLogon", as shown here:
> >
> > http://www.wown.com/j_helmig/nologon.htm#AutoLogon
> >
> > This problem is quite common immediately after doing an operating
> > system installation.
> >
> > Try this fix for the Internet access problem:
> >
> > 1. Un-install Dial-Up Networking. Don't reboot.
> > 2. Delete registry key HLM\System\CurrentControlSet\Services\Winsock2
> > 3. Re-install Dial-Up Networking. Reboot.
> >
> > Node types "Broadcast" and "Mixed" are both OK.
> > --
> > Best Wishes,
> > Steve Winograd, MS-MVP (Windows Networking)
> >
> > Please post any reply as a follow-up message in the news group
> > for everyone to see. I'm sorry, but I don't answer questions
> > addressed directly to me in E-mail or news groups.
> >
> > Microsoft Most Valuable Professional - Windows Networking
> > http://mvp.support.microsoft.com
> >
> > Steve Winograd's Networking FAQ
> > http://www.bcmaven.com/networking/faq.htm
> >

In article <3EEC7E2E-46E1-425D-A842-(E-Mail Removed)>,
DaddySchlich <(E-Mail Removed)> wrote:
>> > >The only other problem I'm having after the "repair" is that I am unable to
>> > >access any webpages on the Internet through either of my dialup providers
>> > >through any of three browsers. The dialup connection is successfully made,
>> > >but I get error messages after that. While the messages from the different
>> > >browsers are slightly different (IE v.6 says the page is unavailable or there
>> > >is a DNS error - if I remember rightly), the thrust is that the browser
>> > >cannot access the requested webpage.
>> > >
>> > >I think I've covered the relevant bases, and obviously I've spend a lot of
>> > >time troubleshooting. Any help would be greatly appreciated.
>> > Try this fix for the Internet access problem:
>>
>> 1. Un-install Dial-Up Networking. Don't reboot.
>> 2. Delete registry key HLM\System\CurrentControlSet\Services\Winsock2
>> 3. Re-install Dial-Up Networking. Reboot.
>
>OK, on the Internet access issue, my two dial-up providers are AT&T
>WorldConnect and CompuServe v. 7.0. In Control Panel/Internet
>Options/Connections, there are separate Dial-Up settings for both of these.
>I have the PC set to Never dial a connection, so I'm in control.
>
>The AT&T and CompuServe software set up these connections, not me, so I'm
>not comfortable about how to set these up again once I manually remove.
>Should I take notes on their Settings, and manually add back from this
>Window, or do I install from their software? Or do I have to uninstall, and
>then reinstall, their software?
>
>Thanks for any further help.
>
> Daddy Schlich

That's a great question, Daddy. In my tests of the 3 steps that I
gave, existing Dial-Up Networking connections are preserved. Be sure
not to reboot until the end of Step 3.

Don't uninstall the AT&T and CompuServe software. I expect that the
software and all the settings related to it will be preserved. but I
have no way of testing that.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm

Steve,

I realized, after reading your latest response, that I may not have
understood the three steps you originally proposed. When you said "Uninstall
Dial-Up Networking," I assumed you meant that I should manually delete the
specific Connections found under Control Panel/Internet Options.

But, if uninstalling DUN did not remove your specific connections, I think I
may need to look elsewhere. I don't have access to a Win98SE system here at
work, so I can't look around.

Where do I go to delete DUN in Win98SE, as you suggest?

Thanks yet again.

DaddySchlich

"Steve Winograd [MVP]" wrote:

> In article <3EEC7E2E-46E1-425D-A842-(E-Mail Removed)>,
> DaddySchlich <(E-Mail Removed)> wrote:
> >> > >The only other problem I'm having after the "repair" is that I am unable to
> >> > >access any webpages on the Internet through either of my dialup providers
> >> > >through any of three browsers. The dialup connection is successfully made,
> >> > >but I get error messages after that. While the messages from the different
> >> > >browsers are slightly different (IE v.6 says the page is unavailable or there
> >> > >is a DNS error - if I remember rightly), the thrust is that the browser
> >> > >cannot access the requested webpage.
> >> > >
> >> > >I think I've covered the relevant bases, and obviously I've spend a lot of
> >> > >time troubleshooting. Any help would be greatly appreciated.
> >> > Try this fix for the Internet access problem:
> >>
> >> 1. Un-install Dial-Up Networking. Don't reboot.
> >> 2. Delete registry key HLM\System\CurrentControlSet\Services\Winsock2
> >> 3. Re-install Dial-Up Networking. Reboot.
> >
> >OK, on the Internet access issue, my two dial-up providers are AT&T
> >WorldConnect and CompuServe v. 7.0. In Control Panel/Internet
> >Options/Connections, there are separate Dial-Up settings for both of these.
> >I have the PC set to Never dial a connection, so I'm in control.
> >
> >The AT&T and CompuServe software set up these connections, not me, so I'm
> >not comfortable about how to set these up again once I manually remove.
> >Should I take notes on their Settings, and manually add back from this
> >Window, or do I install from their software? Or do I have to uninstall, and
> >then reinstall, their software?
> >
> >Thanks for any further help.
> >
> > Daddy Schlich
>
> That's a great question, Daddy. In my tests of the 3 steps that I
> gave, existing Dial-Up Networking connections are preserved. Be sure
> not to reboot until the end of Step 3.
>
> Don't uninstall the AT&T and CompuServe software. I expect that the
> software and all the settings related to it will be preserved. but I
> have no way of testing that.
> --
> Best Wishes,
> Steve Winograd, MS-MVP (Windows Networking)
>
> Please post any reply as a follow-up message in the news group
> for everyone to see. I'm sorry, but I don't answer questions
> addressed directly to me in E-mail or news groups.
>
> Microsoft Most Valuable Professional - Windows Networking
> http://mvp.support.microsoft.com
>
> Steve Winograd's Networking FAQ
> http://www.bcmaven.com/networking/faq.htm
>

One more thing - don't know that it matters, but you mentioned Winsock2.

Part of the reason for my needing to "repair" Win98SE is that I have been
trying to remove CyberSitter 9.0 from this system. Before email request
yesterday, I had been stuck in a place where I could only boot into SAfeMode.
Every time I tried to boot normally, I hit a BSOD, fatal exception 0E error.


CyberSitter tech support had me run from Safe Mode a utility they sent me
called Win_Fix2.exe, which said while it ran that it was repairing Winsock2.
It was only after running the utility that I was able to get back to regular
Windows.

But as described earlier, I still have the Internet access problem. The
utility may be irrelevant but I'm don't know enough to be certain.

Again, many thanks.

DaddySchlich

"DaddySchlich" wrote:

> Steve,
>
> I realized, after reading your latest response, that I may not have
> understood the three steps you originally proposed. When you said "Uninstall
> Dial-Up Networking," I assumed you meant that I should manually delete the
> specific Connections found under Control Panel/Internet Options.
>
> But, if uninstalling DUN did not remove your specific connections, I think I
> may need to look elsewhere. I don't have access to a Win98SE system here at
> work, so I can't look around.
>
> Where do I go to delete DUN in Win98SE, as you suggest?
>
> Thanks yet again.
>
> DaddySchlich
>
> "Steve Winograd [MVP]" wrote:
>
> > In article <3EEC7E2E-46E1-425D-A842-(E-Mail Removed)>,
> > DaddySchlich <(E-Mail Removed)> wrote:
> > >> > >The only other problem I'm having after the "repair" is that I am unable to
> > >> > >access any webpages on the Internet through either of my dialup providers
> > >> > >through any of three browsers. The dialup connection is successfully made,
> > >> > >but I get error messages after that. While the messages from the different
> > >> > >browsers are slightly different (IE v.6 says the page is unavailable or there
> > >> > >is a DNS error - if I remember rightly), the thrust is that the browser
> > >> > >cannot access the requested webpage.
> > >> > >
> > >> > >I think I've covered the relevant bases, and obviously I've spend a lot of
> > >> > >time troubleshooting. Any help would be greatly appreciated.
> > >> > Try this fix for the Internet access problem:
> > >>
> > >> 1. Un-install Dial-Up Networking. Don't reboot.
> > >> 2. Delete registry key HLM\System\CurrentControlSet\Services\Winsock2
> > >> 3. Re-install Dial-Up Networking. Reboot.
> > >
> > >OK, on the Internet access issue, my two dial-up providers are AT&T
> > >WorldConnect and CompuServe v. 7.0. In Control Panel/Internet
> > >Options/Connections, there are separate Dial-Up settings for both of these.
> > >I have the PC set to Never dial a connection, so I'm in control.
> > >
> > >The AT&T and CompuServe software set up these connections, not me, so I'm
> > >not comfortable about how to set these up again once I manually remove.
> > >Should I take notes on their Settings, and manually add back from this
> > >Window, or do I install from their software? Or do I have to uninstall, and
> > >then reinstall, their software?
> > >
> > >Thanks for any further help.
> > >
> > > Daddy Schlich
> >
> > That's a great question, Daddy. In my tests of the 3 steps that I
> > gave, existing Dial-Up Networking connections are preserved. Be sure
> > not to reboot until the end of Step 3.
> >
> > Don't uninstall the AT&T and CompuServe software. I expect that the
> > software and all the settings related to it will be preserved. but I
> > have no way of testing that.
> > --
> > Best Wishes,
> > Steve Winograd, MS-MVP (Windows Networking)
> >
> > Please post any reply as a follow-up message in the news group
> > for everyone to see. I'm sorry, but I don't answer questions
> > addressed directly to me in E-mail or news groups.
> >
> > Microsoft Most Valuable Professional - Windows Networking
> > http://mvp.support.microsoft.com
> >
> > Steve Winograd's Networking FAQ
> > http://www.bcmaven.com/networking/faq.htm
> >

In article <4FA873EB-D77F-4E7C-B1CF-(E-Mail Removed)>,
DaddySchlich <(E-Mail Removed)> wrote:
>Steve,
>
>I realized, after reading your latest response, that I may not have
>understood the three steps you originally proposed. When you said "Uninstall
>Dial-Up Networking," I assumed you meant that I should manually delete the
>specific Connections found under Control Panel/Internet Options.
>
>But, if uninstalling DUN did not remove your specific connections, I think I
>may need to look elsewhere. I don't have access to a Win98SE system here at
>work, so I can't look around.
>
>Where do I go to delete DUN in Win98SE, as you suggest?
>
>Thanks yet again.
>
> DaddySchlich

No, don't manually delete the specific connections.

To un-install Dial-Up Networking:

1. Go to Start | Settings | Control Panel | Add/Remove Programs |
Windows Setup.

2. Double click Communications.

3. Un-check Dial-Up Networking.

4. Click OK.

To re-install Dial-Up networking, do the same, except put the check
mark back in the box in #3.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm

In article <F0254D6C-3F86-47D1-814F-(E-Mail Removed)>,
DaddySchlich <(E-Mail Removed)> wrote:
>One more thing - don't know that it matters, but you mentioned Winsock2.
>
>Part of the reason for my needing to "repair" Win98SE is that I have been
>trying to remove CyberSitter 9.0 from this system. Before email request
>yesterday, I had been stuck in a place where I could only boot into SAfeMode.
> Every time I tried to boot normally, I hit a BSOD, fatal exception 0E error.
>
>
>CyberSitter tech support had me run from Safe Mode a utility they sent me
>called Win_Fix2.exe, which said while it ran that it was repairing Winsock2.
>It was only after running the utility that I was able to get back to regular
>Windows.
>
>But as described earlier, I still have the Internet access problem. The
>utility may be irrelevant but I'm don't know enough to be certain.
>
>Again, many thanks.
>
> DaddySchlich

From a little searching on the Internet, I've found that CyberSitter
seems to be a very controversial program.

It apparently changes some of the Winsock (the Windows Sockets
interface used by the Internet protocol TCP/IP) files, so removing it
requires repairing Winsock . This site has some information:

http://www.peacefire.org/bypass/CYBERsitter/

Here's another program that might be helpful in repairing Winsock:

http://www.cexx.org/lspfix.htm

It might also be necessary to go to Control Panel | Network,
un-install TCP/IP, and re-install TCP/IP.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional - Windows Networking
http://mvp.support.microsoft.com

Steve Winograd's Networking FAQ
http://www.bcmaven.com/networking/faq.htm

"Steve Winograd [MVP]" wrote:

> In article <F0254D6C-3F86-47D1-814F-(E-Mail Removed)>,
> DaddySchlich <(E-Mail Removed)> wrote:
> >One more thing - don't know that it matters, but you mentioned Winsock2.
> >
> >Part of the reason for my needing to "repair" Win98SE is that I have been
> >trying to remove CyberSitter 9.0 from this system. Before email request
> >yesterday, I had been stuck in a place where I could only boot into SAfeMode.
> > Every time I tried to boot normally, I hit a BSOD, fatal exception 0E error.
> >
> >
> >CyberSitter tech support had me run from Safe Mode a utility they sent me
> >called Win_Fix2.exe, which said while it ran that it was repairing Winsock2.
> >It was only after running the utility that I was able to get back to regular
> >Windows.
> >
> >But as described earlier, I still have the Internet access problem. The
> >utility may be irrelevant but I'm don't know enough to be certain.
> >
> >Again, many thanks.
> >
> > DaddySchlich
>
> From a little searching on the Internet, I've found that CyberSitter
> seems to be a very controversial program.
>
> It apparently changes some of the Winsock (the Windows Sockets
> interface used by the Internet protocol TCP/IP) files, so removing it
> requires repairing Winsock . This site has some information:
>
> http://www.peacefire.org/bypass/CYBERsitter/
>
> Here's another program that might be helpful in repairing Winsock:
>
> http://www.cexx.org/lspfix.htm
>
> It might also be necessary to go to Control Panel | Network,
> un-install TCP/IP, and re-install TCP/IP.
> --
> Best Wishes,
> Steve Winograd, MS-MVP (Windows Networking)
>
> Please post any reply as a follow-up message in the news group
> for everyone to see. I'm sorry, but I don't answer questions
> addressed directly to me in E-mail or news groups.
>
> Microsoft Most Valuable Professional - Windows Networking
> http://mvp.support.microsoft.com
>
> Steve Winograd's Networking FAQ
> http://www.bcmaven.com/networking/faq.htm
>
Steve,

Unfortunately, I'm still out of luck. I've tried the following 6 steps:
1. implemented your 3-step approach, making sure to reboot only at the end.
2. tried a similar approach suggested at the www.cexx.org
website/winsock.htm or deleting the winsock2 from the registry first, and
then uninstalling/reinstalling DUN (with only one reboot - at the end)
3. tried Winsock2 Fix (w2fix.exe) from the PCSC site at
www.bu.edu/pcsc/internetaccess/winsock2fix.html
4. tried LSP-fix at the cexx.org website you suggested. It said it found
various errors, which it fixed.
5. tried sockfix.exe from lavasoft that is cited on the cexx.org website.
It said it tested winsock2 integrity and found nothing wrong.
6. retried your three steps.

After each of these, I dialed up the Internet and was unable to access any
websites.

You also suggested that I uninstall/reinstall TCP/IP from Control
Panel/Network. Do I just need to remove all the entries there that are under
TCP/IP protocol, or all components altogether? (See Article 181599 in
Microsoft KB)

Also, the MS article suggests deleting and reinstalling ALL of the
components, has a lengthy batch file to run, and requires manual extraction
of certain files from CABS files. What, if any, part of the additional steps
in the KB Article do you think I should run?

Thanks,

Daddy Schlich