0.25MBps ????

Just moved into a new house on Thursday and had Openreach attend and
install the line. They spent about 5 hours trying to get it working as
the line had been with a different provider before who had moved it to
a different PCP and various other problems...

Anyway, eventually all provisioned and line fine. however... After
being told that I'm only 957 metres from the exchange, I was a little
annoyed to have BT say that I could only get 1MBps and upon further
investigation actually only 0.25Mbps ??!?!??!

The only reason I have a BT phone is to have broadband, any
suggestions ?

Thanks
nia

> Your routers control panel should give your sync speed,
> and of more interset SNR (Signal Noise Ratio) and
> Attenuation, what are they?
> BT lines do not necessarily go as the crow flies.

No broadband yet, this is all reported by BT's automated checks,
i.e. where you give your number and they do a line check.

I'm not particularly tempted at getting broadband over BT if all
I can get is 0.25mbps

The 957 metres was actually from the openreach engineer doing
a line check at the site, i'm actually only 526 metres from the
exchange as the crow flies.

thanks.

(E-Mail Removed) wrote:

> Just moved into a new house on Thursday and had Openreach attend and
> install the line. They spent about 5 hours trying to get it working as
> the line had been with a different provider before who had moved it to
> a different PCP and various other problems...
>
> Anyway, eventually all provisioned and line fine. however... After
> being told that I'm only 957 metres from the exchange, I was a little
> annoyed to have BT say that I could only get 1MBps and upon further
> investigation actually only 0.25Mbps ??!?!??!
>
> The only reason I have a BT phone is to have broadband, any
> suggestions ?

What are the router statistics ? Attenuation, signal to noise ratio margin
etc.

Graham

Mortimer wrote:

> <(E-Mail Removed)> wrote in message
>
> >> Your routers control panel should give your sync speed,
> >> and of more interset SNR (Signal Noise Ratio) and
> >> Attenuation, what are they?
> >> BT lines do not necessarily go as the crow flies.
> >
> > No broadband yet, this is all reported by BT's automated checks,
> > i.e. where you give your number and they do a line check.
> >
> > I'm not particularly tempted at getting broadband over BT if all
> > I can get is 0.25mbps
> >
> > The 957 metres was actually from the openreach engineer doing
> > a line check at the site, i'm actually only 526 metres from the
> > exchange as the crow flies.
>
> Sounds like a serious problem with your cable. I'm about 300 metres from my
> exchange (as the cable runs) and I get 8 Mbps.

I'm ~ 1km from the exchange and I got 8128 kbps sync for ages until my
neighbour installed a wirelesss network. It's now dropped to ~ 7900 kbps. Still
very good.

Graham

In article <acce3391-a3fb-4c29-a7c3-(E-Mail Removed)>,
<(E-Mail Removed)> wrote:
>Just moved into a new house on Thursday and had Openreach attend and
>install the line. They spent about 5 hours trying to get it working as
>the line had been with a different provider before who had moved it to
>a different PCP and various other problems...
>
>Anyway, eventually all provisioned and line fine. however... After
>being told that I'm only 957 metres from the exchange, I was a little
>annoyed to have BT say that I could only get 1MBps and upon further
>investigation actually only 0.25Mbps ??!?!??!
>
>The only reason I have a BT phone is to have broadband, any
>suggestions ?

There is a good chance the checker is wrong. Especially if you've just
moved in and taken a new phone number, on a line which might have been
CPSd, etc...

Either that, or the wiring is aluminium, but even at < 1Km you ought to
get much more than that.

If you haven't already, go to:

http://www.samknows.com/broadband/checker2.php

and enter your phone number and post code and see what it says.

Personally, I'd suck it and see - sign up with a one-month contract ISP
just in-case.. (Remember, you have a choice of over 100 ISPs on a BT
line, as well as BT!!!)

Gordon

Gordon Henderson wrote:

> In article <acce3391-a3fb-4c29-a7c3-(E-Mail Removed)>,
> <(E-Mail Removed)> wrote:
> >Just moved into a new house on Thursday and had Openreach attend and
> >install the line. They spent about 5 hours trying to get it working as
> >the line had been with a different provider before who had moved it to
> >a different PCP and various other problems...
> >
> >Anyway, eventually all provisioned and line fine. however... After
> >being told that I'm only 957 metres from the exchange, I was a little
> >annoyed to have BT say that I could only get 1MBps and upon further
> >investigation actually only 0.25Mbps ??!?!??!
> >
> >The only reason I have a BT phone is to have broadband, any
> >suggestions ?
>
> There is a good chance the checker is wrong. Especially if you've just
> moved in and taken a new phone number, on a line which might have been
> CPSd, etc...
>
> Either that, or the wiring is aluminium, but even at < 1Km you ought to
> get much more than that.
>
> If you haven't already, go to:
>
> http://www.samknows.com/broadband/checker2.php
>
> and enter your phone number and post code and see what it says.
>
> Personally, I'd suck it and see - sign up with a one-month contract ISP
> just in-case.. (Remember, you have a choice of over 100 ISPs on a BT
> line, as well as BT!!!)

IDnet ! They get EVERYTHING fixed. I reckon they have a 'hotline' to Openreach.

Good value for a super service too.

Graham

> IDnet ! They get EVERYTHING fixed. I reckon *they have a 'hotline' to Openreach.
>
> Good value for a super service too.
>
> Graham

Nice one, will give it a go

thanks much

On Aug 4, 12:24*pm, niava...@gmail.com wrote:
> > IDnet ! They get EVERYTHING fixed. I reckon *they have a 'hotline' toOpenreach.
>

Interesting... I rang IDnet and they said the line is flagged as
having aluminium.... nice.

Anything that can be done about that from experience? Worth me ranting
to openreach?

<(E-Mail Removed)> wrote in message
news:6a2380fc-88af-4703-8c0a-(E-Mail Removed)...
> IDnet ! They get EVERYTHING fixed. I reckon they have a 'hotline' to
Openreach.
>
> Good value for a super service too.
>
> Graham

>Nice one, will give it a go

>thanks much

Please be aware that IDnet only offer 1GB od downloads for 14.99 per month.
Hardly super value is it?

(E-Mail Removed) wrote:

> > IDnet ! They get EVERYTHING fixed. I reckon they have a 'hotline' to Openreach.
> >
> > Good value for a super service too.
> >
> > Graham
>
> Nice one, will give it a go
>
> thanks much

Mention me if you sign up and we both get a £10 bonus btw. The email in my headers
does work. You'd need to quote my details to get your own £10 back you see.

Graham